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Topics with Label: fail

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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 6069 Views
  • 23 replies
  • 2 likes
  • 6069 Views
  • 23 replies
  • 2 likes

Superuser Contribution Payment failed because of 3D security

I am from Turkey and I cannot complete the payment because my card requires 3D security in the site it is used. It is really weird and hard to understand that Spotify does not support that security method and so most of the cards (at least for me) do...

  • Casual Listener
  • ...s it possible to disable this security step for a while just to make the payment?     It says: Payment failed. Try again or use another payment method.
  • ievali
  • Visitor
  • 1733 Views
  • 7 replies
  • 2 likes
  • 3D
    fail
    Payment
    Security
  • 1733 Views
  • 7 replies
  • 2 likes