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Solved!! Access to Hulu not working

PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...

Casual Listener

ssurrounds

Visitor

76601 Views

31 replies

2 likes

Account
  • 76601 Views
  • 31 replies
  • 2 likes

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Iva

Moderator

160278 Views

71 replies

10 likes

Premium for Family
  • 160278 Views
  • 71 replies
  • 10 likes

Superuser Contribution Payment failed because of 3D security

I am from Turkey and I cannot complete the payment because my card requires 3D security in the site it is used. It is really weird and hard to understand that Spotify does not support that security method and so most of the cards (at least for me) do...

Casual Listener

...s it possible to disable this security step for a while just to make the payment?     It says: Payment failed. Try again or use another payment method.

niph

Visitor

3975 Views

8 replies

2 likes

3D
fail
Payment
Security
  • 3975 Views
  • 8 replies
  • 2 likes