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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

146378 Views

69 replies

10 likes

Premium for Family
  • 146378 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

91973 Views

89 replies

4 likes

  • 91973 Views
  • 89 replies
  • 4 likes

Superuser Contribution Can't pay using Credit Card which was used once before

PlanFreeCountryBangladesh Device(iPhone 12, Macbook Pro 2019)Operating System(iOS 14, macOS) My Question or IssueI was under Family Plan(Plan Member, not the Plan Maker) for more than 2 years. After Spotify launched in Bangladesh, I canceled the Fami...

Casual Listener

Plan Free Country Bangladesh   Device (iPhone 12, Macbook Pro 2019) Operating System (iOS 14, macOS)   My Question or Issue I was under Family Plan(Plan Member, not the Plan Make...

Ver

Spotify Legend

2291 Views

5 replies

0 likes

creditCard
Failure
Payment
  • 2291 Views
  • 5 replies
  • 0 likes

Superuser Contribution I can't change my payment method

I have the Spotify Students Premium in Brazil and this month I received an email about payment failure. I saw the other topics here and tried that solution but not successfull. I already tried change my brownser, change my devices (iPad, Android Cell...

Visitor

I have the Spotify Students Premium in Brazil and this month I received an email about payment failure. I saw the other topics here and tried that solution but not successfull. I already tried c...

Katerina

Spotify Legend

1393 Views

2 replies

0 likes

Credit Card
Failure
Payment
  • 1393 Views
  • 2 replies
  • 0 likes

Credit Card Payment Failure

Every month, my spotify premium payment fails.When i update my payment details, it takes the payment and i can keep using premium. The problem is that i use the same credit card before and after updating payment details. But every month, im having th...

Visitor

Every month, my spotify premium payment fails. When i update my payment details, it takes the payment and i can keep using premium.   The problem is that i use the same credit card before a...

Billy-J

Spotify Star

633 Views

1 replies

0 likes

Credit Card
Failure
Payment
Premium
  • 633 Views
  • 1 replies
  • 0 likes

Solved!! Failure to subscribe to premium & subscription through Fido is no longer offered.

PlanPremiumcanada Device(iPhone SE, MAC)Operating System(iOS 10) Hello!my mobile service provider is no longer offering or partnered with Spotify, they sent me an automated message saying that my Spotify premium been/will be deleted. I tried to subsc...

Newbie

Plan Premium canada   Device (iPhone SE, MAC) Operating System (iOS 10)   Hello! my mobile service provider is no longer offering or partnered with Spotify, they sent me...

1967l

Casual Listener

969 Views

2 replies

0 likes

Failure
Premium
  • 969 Views
  • 2 replies
  • 0 likes

Superuser Contribution payment problem

So, I have a family account and I already cancelled my Itunes log-in and even had to re-open my account months ago. I have an account in Turkey and for some reason, I received an email about my payment fail. I tried with three different (valid cards)...

Newbie

So, I have a family account and I already cancelled my Itunes log-in and even had to re-open my account months ago. I have an account in Turkey and for some reason, I received an email...

Guido

Spotify Legend

606 Views

1 replies

0 likes

Failure
Payment Problems
  • 606 Views
  • 1 replies
  • 0 likes