So, I have a family account and I already cancelled my Itunes log-in and even had to re-open my account months ago. I have an account in Turkey and for some reason, I received an email about my payment fail. I tried with three different (valid cards) and still, it asks me to change my payment method. I don't have any idea what to do next and it's stupid if I have to cancel/re-open my account every time these things happen. Any ideas how to solve the issue?
Hey @incizoom.
Thanks for getting in touch!
If a regular Spotify payment doesn’t go through on the usual renewal date, you’ll receive an email notification but you won't immediately lose your subscription. We’ll keep trying to take the payment over the next few days.
To make sure the payment goes through, give these a try:
Hope that does the trick. Let us know if you have further questions.
Have a nice day.
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