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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

146808 Views

69 replies

10 likes

Premium for Family
  • 146808 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

92271 Views

89 replies

4 likes

  • 92271 Views
  • 89 replies
  • 4 likes

Solved!! Debit Card Payment Failed

PlanFree/PremiumCountrySingaporeDevicePixel 3 XLOperating SystemAndroid 10 My Question or IssueI have been trying to subscribe to Spotify premium, and everytime I enter my debit card for payment details, I always get an error "Payment failed". Howeve...

Casual Listener

...ebit card for payment details, I always get an error "Payment failed". However, I contacted my card issuer and they have not received any transaction request from spotify and my debit card works e...

Luan

Spotify Star

33281 Views

10 replies

1 likes

card
debit
Debit Card
Payment
Payment Problems
Premium
  • 33281 Views
  • 10 replies
  • 1 likes

Solved!! Someone is using one of my cards to pay another subscription

CountryMéxico My Question or IssueWell, i wanna know how to cancel the other subscription because someone is using my second card without my permission, this is the second month (i never use that card for online payments)

Casual Listener

Country México   My Question or Issue Well, i wanna know how to cancel the other subscription because someone is using my second card without my permission, this is the second month (i n...

Moon_Oz

Casual Listener

2302 Views

2 replies

0 likes

card
sin permiso
Subscription
tarjeta
  • 2302 Views
  • 2 replies
  • 0 likes

[Subscription] Buying gift card from free plan account

PlanFreeCountry Czech republic My Question or Issue Why there is no posibility to buy a gift card, while having free plan account? Isnt that Spotify's own loss? Or is it just related to country? Ooor Im just blind and cant find the proper page Thanks...

Casual Listener

Plan Free Country  Czech republic   My Question or Issue  Why there is no posibility to buy a gift card, while having free plan account? Isnt that Spotify's own loss? Or is it j...

Speedzen

Casual Listener

2479 Views

2 replies

1 likes

card
gift
Subscription
  • 2479 Views
  • 2 replies
  • 1 likes

"Card is from a country where there is no spotify"

I've been trying to go premium for a week now, using two different cards and using a desktop computer and my mobile phone. It says that Spotify has not launched yet in my country, (Argentina) and that I should use a card that is where Spotify is pres...

Newbie

I've been trying to go premium for a week now, using two different cards and using a desktop computer and my mobile phone. It says that Spotify has not launched yet in my country, (Argentina) and t...

Luke

Community Legend

803 Views

1 replies

0 likes

card
country
Premium
  • 803 Views
  • 1 replies
  • 0 likes

Question about promotions and giftcards

Hi I want to get the new promotion where I can get a full year of Spotify for the price of ten months, however i've been gifted two Spotify gift cards totaling to 9 months worth of premium. I've read the terms and conditions and I cannot use them to ...

Newbie

Hi   I want to get the new promotion where I can get a full year of Spotify for the price of ten months, however i've been gifted two Spotify gift cards totaling to 9 months worth of premium....

Maxim

Spotify Star

814 Views

1 replies

0 likes

balance
card
gift
Gift Card
gift card balance
Pay
promotion
  • 814 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify is not accepting my card to pay

Help me please! I tried to use two differente cards. I want the premium offer for 30 days free but when I add my card nothing happens. HELP!

Casual Listener

Help me please! I tried to use two differente cards. I want the premium offer for 30 days free but when I add my card nothing happens. HELP!

Julian

Moderator

455 Views

1 replies

0 likes

card
Premium
  • 455 Views
  • 1 replies
  • 0 likes

Updating Payment Issue

Hi, I am unable to update my payment method since my card is about to expire because it wants me to confirm I'm a student, which I haven't been since last december and haven't been paying the student discount since February. How can I update my payme...

Newbie

Hi,   I am unable to update my payment method since my card is about to expire because it wants me to confirm I'm a student, which I haven't been since last december and haven't been paying t...

osornios

Spotify Star

1199 Views

1 replies

0 likes

card
Payments
Update
  • 1199 Views
  • 1 replies
  • 0 likes

Solved!! Payment method change

Hi there, I have a prepaid subscription that goes til sep. If I change my pay method, right now, for credit card, what happens with that premium time I still have? Will I be able to use it after I cancel the credit card payment? Or I will continue us...

Casual Listener

Hi there, I have a prepaid subscription that goes til sep. If I change my pay method, right now, for credit card, what happens with that premium time I still have?  Will I be able to use it a...

kirashi

Community Legend

1664 Views

3 replies

0 likes

card
credit
method
Payment
prepaid
  • 1664 Views
  • 3 replies
  • 0 likes