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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
69681 Views
31 replies
2 likes
Moderator
120356 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
155084 Views
69 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Casual Listener
303940 Views
168 replies
13 likes
PlanFree/PremiumCountrySingaporeDevicePixel 3 XLOperating SystemAndroid 10 My Question or IssueI have been trying to subscribe to Spotify premium, and everytime I enter my debit card for payment details, I always get an error "Payment failed". Howeve...
...ebit card for payment details, I always get an error "Payment failed". However, I contacted my card issuer and they have not received any transaction request from spotify and my debit card works e...
Spotify Star
33736 Views
10 replies
1 likes
CountryMéxico My Question or IssueWell, i wanna know how to cancel the other subscription because someone is using my second card without my permission, this is the second month (i never use that card for online payments)
Country México My Question or Issue Well, i wanna know how to cancel the other subscription because someone is using my second card without my permission, this is the second month (i n...
Casual Listener
2336 Views
2 replies
0 likes
PlanFreeCountry Czech republic My Question or Issue Why there is no posibility to buy a gift card, while having free plan account? Isnt that Spotify's own loss? Or is it just related to country? Ooor Im just blind and cant find the proper page Thanks...
Plan Free Country Czech republic My Question or Issue Why there is no posibility to buy a gift card, while having free plan account? Isnt that Spotify's own loss? Or is it j...
Casual Listener
2518 Views
2 replies
1 likes
I've been trying to go premium for a week now, using two different cards and using a desktop computer and my mobile phone. It says that Spotify has not launched yet in my country, (Argentina) and that I should use a card that is where Spotify is pres...
I've been trying to go premium for a week now, using two different cards and using a desktop computer and my mobile phone. It says that Spotify has not launched yet in my country, (Argentina) and t...
Community Legend
821 Views
1 replies
0 likes
Hi I want to get the new promotion where I can get a full year of Spotify for the price of ten months, however i've been gifted two Spotify gift cards totaling to 9 months worth of premium. I've read the terms and conditions and I cannot use them to ...
Hi I want to get the new promotion where I can get a full year of Spotify for the price of ten months, however i've been gifted two Spotify gift cards totaling to 9 months worth of premium....
Spotify Star
850 Views
1 replies
0 likes
Help me please! I tried to use two differente cards. I want the premium offer for 30 days free but when I add my card nothing happens. HELP!
Help me please! I tried to use two differente cards. I want the premium offer for 30 days free but when I add my card nothing happens. HELP!
Moderator
489 Views
1 replies
0 likes
Hi, I am unable to update my payment method since my card is about to expire because it wants me to confirm I'm a student, which I haven't been since last december and haven't been paying the student discount since February. How can I update my payme...
Hi, I am unable to update my payment method since my card is about to expire because it wants me to confirm I'm a student, which I haven't been since last december and haven't been paying t...
Spotify Star
1230 Views
1 replies
0 likes
Hi there, I have a prepaid subscription that goes til sep. If I change my pay method, right now, for credit card, what happens with that premium time I still have? Will I be able to use it after I cancel the credit card payment? Or I will continue us...
Hi there, I have a prepaid subscription that goes til sep. If I change my pay method, right now, for credit card, what happens with that premium time I still have? Will I be able to use it a...
Community Legend
1734 Views
3 replies
0 likes
