Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Invoice

Labels

Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • nacho121
  • Visitor
  • 12268 Views
  • 24 replies
  • 2 likes
  • 12268 Views
  • 24 replies
  • 2 likes

Missing Invoice - Facture / Recu manquant

Hello, I was charged for the month of Oct 2016, but the invoice is not on my file---it skips from September to November. Who can I can contact please to request a copy of the invoice? I can't find an email for your accounting department. Thanks in ad...

  • Casual Listener
  • Hello,   I was charged for the month of Oct 2016, but the invoice is not on my file---it skips from September to November.   Who can I can contact please to request a copy of the invoice...
  • FP75
  • Casual Listener
  • 854 Views
  • 4 replies
  • 0 likes
  • facture
    Invoice
    recus
  • 854 Views
  • 4 replies
  • 0 likes