Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: falha

Labels

Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Mariia-cz
  • Casual Listener
  • 13308 Views
  • 26 replies
  • 2 likes
  • 13308 Views
  • 26 replies
  • 2 likes

Falha no Upgrade para conta Premium

Tenho o comprovante de pagamento da conta Premium, mas meu perfil continua mais de 05 dias.

  • Casual Listener
  • Tenho o comprovante de pagamento da conta Premium, mas meu perfil continua mais de 05 dias.
  • Bittencourt
  • Spotify Star
  • 1028 Views
  • 11 replies
  • 0 likes
  • conta
    falha
    Premium
    upgrade
  • 1028 Views
  • 11 replies
  • 0 likes