Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
PlanFree/PremiumCountry The Netherlands Device(iPhone 7, Samsung galaxy S7) Operating System(iOS 10, Android Oreo) My Question or IssueWe paid for our family account just a few days ago, but none of us is able to use Spotify Premium anymore. We alrea...
I'm facing the same issues that most of users in Brazil are facing, related to address confirmation. Me and my wife received the e-mail to confirm the address but you guys keep saying it wasn't possible to confirm. I've tried to remove and add her ag...