Help Wizard

Step 1

NEXT STEP

Topics with Label: Familiy Account

Labels

Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 5215 Views
  • 23 replies
  • 2 likes
  • 5215 Views
  • 23 replies
  • 2 likes

Solved!! Paid for premium, but downgraded to FREE account

PlanFree/PremiumCountry The Netherlands Device(iPhone 7, Samsung galaxy S7) Operating System(iOS 10, Android Oreo) My Question or IssueWe paid for our family account just a few days ago, but none of us is able to use Spotify Premium anymore. We alrea...

  • Newbie
  • Plan Free/Premium Country  The Netherlands  Device (iPhone 7, Samsung galaxy S7)  Operating System (iOS 10, Android Oreo)   My Question or Issue We paid for our fam...
  • Billy-J
  • Spotify Star
  • 539 Views
  • 1 replies
  • 0 likes
  • Familiy Account
    Payment Problems
    Premium
  • 539 Views
  • 1 replies
  • 0 likes

Problem with Family Subscription

I'm facing the same issues that most of users in Brazil are facing, related to address confirmation. Me and my wife received the e-mail to confirm the address but you guys keep saying it wasn't possible to confirm. I've tried to remove and add her ag...

  • Newbie
  • I'm facing the same issues that most of users in Brazil are facing, related to address confirmation.   Me and my wife received the e-mail to confirm the address but you guys keep saying it w...
  • 211 Views
  • 0 replies
  • 0 likes
  • Familiy Account
    Subscription
  • 211 Views
  • 0 replies
  • 0 likes