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Re-Initiate Premium Mini

Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...

Casual Listener

juar

Visitor

69484 Views

18 replies

94 likes

  • 69484 Views
  • 18 replies
  • 94 likes

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

133809 Views

69 replies

10 likes

Premium for Family
  • 133809 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

71133 Views

89 replies

4 likes

  • 71133 Views
  • 89 replies
  • 4 likes

Solved!! Can't join a Duo plan

Plan: DuoCountry: UKDevice: Mac, PC, iPhone My wife recently set up a Duo account and sent me a registration link to join it. Visting the webpage from the link brings me to a screen saying "There was a problem. Please try again later." (this has been...

Casual Listener

Plan: Duo Country: UK Device: Mac, PC, iPhone   My wife recently set up a Duo account and sent me a registration link to join it. Visting the webpage from the link brings me to a screen sayi...

Noname66467

Visitor

26029 Views

6 replies

1 likes

Duo
Login
setup
  • 26029 Views
  • 6 replies
  • 1 likes

Superuser Contribution Hulu login with Student account

Student planUnited StatesOperating System Mac book pro mid 2017 Hello,I have a student plan and I am having trouble logging into my hulu account. I believe it has something to do with my account being made through apple.

Visitor

  Student plan United States Operating System   Mac book pro mid 2017   Hello, I have a student plan and I am having trouble logging into my hulu account. I believe it has some...

Mihail

Spotify Legend

1243 Views

1 replies

0 likes

Hulu
Login
student membership
  • 1243 Views
  • 1 replies
  • 0 likes

How to take a credit card off my ex's account

PlanPremiumCountryCanadaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo last year, my ex got onto my account because he had used his email and password to help me...

Visitor

  Plan Premium Country Canada Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue So l...

Billy-J

Spotify Star

1748 Views

1 replies

0 likes

Account
Login
Premium
Security
Subscription
Unlimited
  • 1748 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium does not come with Hulu anymore but I could still use it

I realized there was an issue when I could not log into Hulu on my laptop although I had been logged in on my iphone with my current plan. So I log out of Hulu on my iphone and try to sign in again and selected the restore purchase and it said no sub...

Casual Listener

I realized there was an issue when I could not log into Hulu on my laptop although I had been logged in on my iphone with my current plan. So I log out of Hulu on my iphone and try to sign in again a...

Xenia

Moderator

5122 Views

1 replies

0 likes

Login
receipt
  • 5122 Views
  • 1 replies
  • 0 likes

Solved!! I can not login to my account?

PlanPremiumCountryUnited States My Question or IssueMy spotify account randomly logged me out on both my Iphone and laptop, and I have since been unable to log back in. It says my password is incorrect, and when I tried to change it through my email ...

Regular

Plan Premium Country United States   My Question or Issue My spotify account randomly logged me out on both my Iphone and laptop, and I have since been unable to log back in.  It says...

Billy-J

Spotify Star

2170 Views

6 replies

0 likes

Lockout
Login
  • 2170 Views
  • 6 replies
  • 0 likes

Just paid. Couldn't log-in!

I just subscribed for premium and it says error 404 when i try to login.i even deleted my facebook app so it wouldnt interfere with the app loading, but it stil doesnt work.what is wrong with spotify

Casual Listener

I just subscribed for premium and it says error 404 when i try to login. i even deleted my facebook app so it wouldnt interfere with the app loading, but it stil doesnt work. what is wrong with spotify

Luke

Community Legend

532 Views

1 replies

0 likes

Login
  • 532 Views
  • 1 replies
  • 0 likes

Superuser Contribution Paid for premium account that didn't have email id saved and now can't access that account

PlanFree/Premium [family plan on the main account, which I can't access anymore]Country USDeviceLaptop/smartphoneOperating Systemwindows/android My Question or Issue I did have a spotify account. However, I logged in using FB login today to upgrade t...

Visitor

...bsp;I did have a spotify account. However, I logged in using FB login today to upgrade to premium and then family plan. I did that. However, when I went to account info, there was no email i...

Jemi

Spotify Legend

860 Views

1 replies

0 likes

Account
Login
Premium
Subscription
  • 860 Views
  • 1 replies
  • 0 likes

Cannot use premium after a week....

I have an issue with login in! I bought premium for 3 months for my daughter on christmas eve. It worked for a week and tomorrow not anymore... also the link in the confirmation email did not work for her. I think I did something wrong by bying it on...

Casual Listener

I have an issue with login in! I bought premium for 3 months for my daughter on christmas eve. It worked for a week and tomorrow not anymore... also the link in the confirmation email did not w...

Luke

Community Legend

480 Views

1 replies

0 likes

Account
Login
  • 480 Views
  • 1 replies
  • 0 likes

Log in Spotify en Smart TV Samsung

Buenas tardes, No puedo iniciar sesion en mi TV Samsung Serie 6 48" de Diciembre de 2014. Siempre obtengo el mensaje "Para iniciar sesion es necesaria una cuenta Premium". Actualmente mi cuenta Premium esta activa... He probado de iniciar sesion via ...

Newbie

Buenas tardes,   No puedo iniciar sesion en mi TV Samsung Serie 6 48" de Diciembre de 2014. Siempre obtengo el mensaje "Para iniciar sesion es necesaria una cuenta Premium". Actualmente mi cue...

Luke

Community Legend

752 Views

1 replies

0 likes

Login
Premium
  • 752 Views
  • 1 replies
  • 0 likes

No me figura mas la cuenta premium

Contrate premium Y luego del primer mes ya no puedo utilizarlo

Newbie

Contrate premium Y luego del primer mes ya no puedo utilizarlo

osornios

Spotify Star

482 Views

1 replies

0 likes

Login
Other
  • 482 Views
  • 1 replies
  • 0 likes

Pay premium, but can't use it

Hey guys,As you can see in the screenshot I bought a 3months gift card and paid for that at least 30€ (12 may 2017). Now today my account said that I using a "free account" and there is the advertisement again and so on. Why? Make no difference I tri...

Newbie

Hey guys, As you can see in the screenshot I bought a 3months gift card and paid for that at least 30€ (12 may 2017). Now today my account said that I using a "free account" and there is the adverti...

osornios

Spotify Star

555 Views

1 replies

0 likes

Account
Free
Login
Premium
  • 555 Views
  • 1 replies
  • 0 likes

3 months trial

I've done the 3 months trial and I sssumed it was going to cancel after it give me a warning but now I've been charged full price and I don't want premium anymore. What do I do? And do I get my money back?

Newbie

I've done the 3 months trial and I sssumed it was going to cancel after it give me a warning but now I've been charged full price and I don't want premium anymore. What do I do? And do I get my money...

osornios

Spotify Star

785 Views

1 replies

0 likes

Account
Free
Login
Premium
Security
Subscription
  • 785 Views
  • 1 replies
  • 0 likes

Solved!! How to cancel Spotify without knowing User ID?

Someone stole my credit card number and opened a Spotify Account. I am being billed monthy for the premium service. I reported the fraud to the bank and was provided a new card. However, the Spotify charges automatically roll over the new card each m...

Casual Listener

Someone stole my credit card number and opened a Spotify Account.  I am being billed monthy for the premium service.  I reported the fraud to the bank and was provided  a new card. &nb...

Jacob

Community Legend

3056 Views

1 replies

0 likes

Account
Login
  • 3056 Views
  • 1 replies
  • 0 likes

Log in not working - keep getting charged and can't get to music

My son has been trying to log in to his account; it is not recognizing any of his usernames. My credit card has been charged, yet I can't get any support to solve this issue. Would somene please contact me?

Newbie

My son has been trying to log in to his account; it is not recognizing any of his usernames. My credit card has been charged, yet I can't get any support to solve this issue. Would somene please cont...

Specialworld

Community Legend

1743 Views

1 replies

0 likes

Account
Login
Subscription
  • 1743 Views
  • 1 replies
  • 0 likes