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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • Jeremy
  • Moderator
  • 52421 Views
  • 23 replies
  • 4 likes
  • 52421 Views
  • 23 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 32855 Views
  • 19 replies
  • 2 likes
  • 32855 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Alex
  • Moderator
  • 22134 Views
  • 8 replies
  • 1 likes
  • 22134 Views
  • 8 replies
  • 1 likes

Mi esposa no ouede usar "premium duo" hace un mes

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Luan
  • Spotify Star
  • 67 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 67 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium (Duo) on Samsung A30

Premium DuoAustraliaSamsung A30 Account A: Spotify was upgraded on MBP to Premium Duo.Account B: Spotify Free was previously installed on Samsung A30, but rarely or never used. Account A (MBP) sent the Duo invite to Account B (Samsung) owner and they...

  • Visitor
  • Premium Duo Australia Samsung A30   Account A: Spotify was upgraded on MBP to Premium Duo. Account B: Spotify Free was previously installed on Samsung A30, but rarely or never used. &n...
  • Novy
  • Moderator
  • 273 Views
  • 1 replies
  • 0 likes
  • A30
    Samsung
  • 273 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Premium- 6 Months Free with Samsung S10e purchase

Plan - Current: Spotify Free; Desired: Spotify Premium - 6 Months FreeCountry - USADevice - Samsung Galaxy S10eOperating System - AndroidPurchased and received a Samsung Galaxy S10e two days ago. The purchase included Spotify Premium- 6 Months Free. ...

  • Visitor
  • Plan - Current: Spotify Free; Desired: Spotify Premium - 6 Months Free Country - USA Device - Samsung Galaxy S10e Operating System - Android Purchased and received a Samsung G...
  • Elena
  • Moderator
  • 845 Views
  • 1 replies
  • 0 likes
  • 6-months free
    Samsung
  • 845 Views
  • 1 replies
  • 0 likes