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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • AlejaR
  • Moderator
  • 76458 Views
  • 27 replies
  • 5 likes
  • 76458 Views
  • 27 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 43419 Views
  • 19 replies
  • 2 likes
  • 43419 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Prash321
  • Visitor
  • 31466 Views
  • 17 replies
  • 3 likes
  • 31466 Views
  • 17 replies
  • 3 likes

Premium on App isn’t working

PlanPremiumCountry BulgariaDeviceiPhone 8 PlusOperating SystemiOS 12.1.2 My Question or Issue Hello, after an update of the Spotify App I cannot use Premium. However, the Premium plan is working on my PS4. I tried logging in and out of the app, aswel...

  • Casual Listener
  •   Plan Premium Country  Bulgaria Device iPhone 8 Plus Operating System iOS 12.1.2   My Question or Issue  Hello, after an update of the Spotify App I cannot use Premium...
  • arkata763
  • Casual Listener
  • 340 Views
  • 2 replies
  • 0 likes
  • premium app
  • 340 Views
  • 2 replies
  • 0 likes