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Topics with Label: Disconnect

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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Saraahhh111
  • Visitor
  • 1225 Views
  • 19 replies
  • 1 likes
  • 1225 Views
  • 19 replies
  • 1 likes

Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • Maxim
  • Spotify Star
  • 87571 Views
  • 33 replies
  • 5 likes
  • 87571 Views
  • 33 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • RachelleRachelle
  • Casual Listener
  • 47145 Views
  • 20 replies
  • 3 likes
  • 47145 Views
  • 20 replies
  • 3 likes

Wife's account payment linked to Spotify partner "Base" - how to disconnect?

Wife's account payment linked to Spotify partner "Base" - how to disconnect? My wife started out on spotify premium using a cell phone plan from the Belgian operator "Base" which included spotify. The plan is now changed to a cheaper one and we have ...

  • Casual Listener
  • Wife's account payment linked to Spotify partner "Base" - how to disconnect?   My wife started out on spotify premium using a cell phone plan from the Belgian operator "Base" which included s...
  • 669 Views
  • 0 replies
  • 0 likes
  • Disconnect
  • 669 Views
  • 0 replies
  • 0 likes