Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Subscription issue to premium account in UAE

Labels

Forum Posts

Solved!! Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

  • Visitor
  • 31cbjsu37dejcx2thbty
  • Visitor
  • 183799 Views
  • 116 replies
  • 12 likes
  • 183799 Views
  • 116 replies
  • 12 likes

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • TiBlack
  • Newbie
  • 20868 Views
  • 28 replies
  • 4 likes
  • 20868 Views
  • 28 replies
  • 4 likes

Spotify app for premium account not working in UAE

PlanFree/PremiumCountry: United Arab Emirates Device: iPhone 6)Operating System(iOS 10.) My Question or Issue: apparently, as per local newspapers, Spotify app for premium account is now available in UAE. Unfortunately when I want to subscribe I have...

  • Casual Listener
  • Plan Free/Premium Country: United Arab Emirates    Device: iPhone 6) Operating System (iOS 10.)   My Question or Issue: apparently, as per local newspapers, Spotify app for pre...
  • Billy-J
  • Spotify Star
  • 702 Views
  • 3 replies
  • 0 likes
  • Subscription issue to premium account in UAE
  • 702 Views
  • 3 replies
  • 0 likes