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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • AlejaR
  • Moderator
  • 76333 Views
  • 27 replies
  • 5 likes
  • 76333 Views
  • 27 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 43388 Views
  • 19 replies
  • 2 likes
  • 43388 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Prash321
  • Visitor
  • 31424 Views
  • 17 replies
  • 3 likes
  • 31424 Views
  • 17 replies
  • 3 likes

Solved!! Is free Google mini offer still available?

Hello all, My wife has a premium account, and I thought I read somewhere that existing users can claim the free mini if they've never gotten one, does that mean that my wife technically should be able to do that? If so, how? If it's only for new user...

  • Newbie
  • Hello all,    My wife has a premium account, and I thought I read somewhere that existing users can claim the free mini if they've never gotten one, does that mean that my wife technicall...
  • Billy-J
  • Spotify Star
  • 711 Views
  • 1 replies
  • 0 likes
  • Google Mini
  • 711 Views
  • 1 replies
  • 0 likes

Google Home Offer to Premium Member

PlanPremiumCountryUSA My Question or IssueWhat does "We couldn’t confirm your eligibility for a Google Home Mini" mean? I am a premium member and I have not previously used a Spotify-distributed code on the Google Store. What do I need to do to get c...

  • Visitor
  • Plan Premium Country USA   My Question or Issue What does "We couldn’t confirm your eligibility for a Google Home Mini" mean? I am a premium member and I have not previously used a Sp...
  • Billy-J
  • Spotify Star
  • 1188 Views
  • 5 replies
  • 1 likes
  • Google Home Mini
    Google Home Mini Redemption problem
    Google Mini
  • 1188 Views
  • 5 replies
  • 1 likes