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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • AlejaR
  • Moderator
  • 76384 Views
  • 27 replies
  • 5 likes
  • 76384 Views
  • 27 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 43400 Views
  • 19 replies
  • 2 likes
  • 43400 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Prash321
  • Visitor
  • 31438 Views
  • 17 replies
  • 3 likes
  • 31438 Views
  • 17 replies
  • 3 likes

Suscripción Premium Duo en un país no compatible con método de pago de otro país

PlanPremium DuoCountryCosta Rica / México Buenos días!Mi pareja y yo adquirimos Premium Duo. Por motivos de trabajo, nos encontramos viviendo en Costa Rica y permaneceremos en el país hasta Mayo de 2020. Nuestra empresa es mexicana (recibimos nuestro...

  • Casual Listener
  • Plan Premium Duo Country Costa Rica / México     Buenos días! Mi pareja y yo adquirimos Premium Duo. Por motivos de trabajo, nos encontramos viviendo en Costa Rica y permaneceremos e...
  • osornios
  • Spotify Star
  • 2603 Views
  • 3 replies
  • 0 likes
  • premiumduo
  • 2603 Views
  • 3 replies
  • 0 likes