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Topics with Label: Account Problem

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Forum Posts

Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • MafeG
  • Moderator
  • 45683 Views
  • 16 replies
  • 4 likes
  • 45683 Views
  • 16 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 28669 Views
  • 19 replies
  • 2 likes
  • 28669 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • pzimring
  • Visitor
  • 20186 Views
  • 6 replies
  • 1 likes
  • 20186 Views
  • 6 replies
  • 1 likes

Superuser Contribution HEEEELP PLEASE!!!!!!!!!

PlanFree/PremiumCountryBrazilDevice(Motorola, Moto E5)Operating System(Android) My Question or Issueso, hey guys, this has been going on for a few days and I don't know what else to do.i want to upgrade my account to premium as i cant live with the f...

  • Visitor
  • Plan Free/Premium Country Brazil Device (Motorola, Moto E5) Operating System (Android)   My Question or Issue so, hey guys, this has been going on for a few days and I don't know what ...
  • Alex
  • Moderator
  • 900 Views
  • 1 replies
  • 0 likes
  • Account
    Account Problem
  • 900 Views
  • 1 replies
  • 0 likes

I cant get into my account

i deleted my facebook account that was connected to my spotify and now i cant log into my account that has premium. I have tried every email and password i have and have tried to reset them all and no luck. This isnt the first time i have had to go t...

  • Not applicable
  • i deleted my facebook account that was connected to my spotify and now i cant log into my account that has premium. I have tried every email and password i have and have tried to reset them all and n...
  • Billy-J
  • Spotify Star
  • 188 Views
  • 1 replies
  • 0 likes
  • Account Problem
  • 188 Views
  • 1 replies
  • 0 likes