Announcements

Help Wizard

Step 1

NEXT STEP

Topics with Label: Family account wrong name

Labels

Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 4129 Views
  • 23 replies
  • 2 likes
  • 4129 Views
  • 23 replies
  • 2 likes

Switched from Premium to Family Premium

TNone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry GERMANY Deviceiphone7, 6, Alexa, etc Operating System My Question or Issue Today I switched from premium to fami...

  • Newbie
  • TNone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country  GERMANY  Device iphone7, 6, Alexa, etc&nb...
  • Maxim
  • Spotify Star
  • 295 Views
  • 1 replies
  • 0 likes
  • Family account wrong name
  • 295 Views
  • 1 replies
  • 0 likes