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Topics with Label: Family account wrong name

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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • Maxim
  • Spotify Star
  • 84025 Views
  • 30 replies
  • 5 likes
  • 84025 Views
  • 30 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 45807 Views
  • 19 replies
  • 3 likes
  • 45807 Views
  • 19 replies
  • 3 likes

Switched from Premium to Family Premium

TNone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry GERMANY Deviceiphone7, 6, Alexa, etc Operating System My Question or Issue Today I switched from premium to fami...

  • Newbie
  • TNone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country  GERMANY  Device iphone7, 6, Alexa, etc&nb...
  • Maxim
  • Spotify Star
  • 273 Views
  • 1 replies
  • 0 likes
  • Family account wrong name
  • 273 Views
  • 1 replies
  • 0 likes