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Topics with Label: Family account wrong name

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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • AlejaR
  • Moderator
  • 76042 Views
  • 27 replies
  • 5 likes
  • 76042 Views
  • 27 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 43317 Views
  • 19 replies
  • 2 likes
  • 43317 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Prash321
  • Visitor
  • 31341 Views
  • 17 replies
  • 3 likes
  • 31341 Views
  • 17 replies
  • 3 likes

Switched from Premium to Family Premium

TNone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry GERMANY Deviceiphone7, 6, Alexa, etc Operating System My Question or Issue Today I switched from premium to fami...

  • Newbie
  • TNone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country  GERMANY  Device iphone7, 6, Alexa, etc&nb...
  • Maxim
  • Spotify Star
  • 261 Views
  • 1 replies
  • 0 likes
  • Family account wrong name
  • 261 Views
  • 1 replies
  • 0 likes