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Topics with Label: access

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Forum Posts

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

126083 Views

69 replies

9 likes

Premium for Family
  • 126083 Views
  • 69 replies
  • 9 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

Yordan

Moderator

52220 Views

87 replies

3 likes

  • 52220 Views
  • 87 replies
  • 3 likes

Solved!! Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

Visitor

31ctdijib5ruljhueabc

Visitor

223931 Views

139 replies

12 likes

  • 223931 Views
  • 139 replies
  • 12 likes

Updated Payment, No Longer Have HULU Access

PlanPremiumCountryUSDeviceLG TV, Note 9, PS4, Amazon Fire HD, Blah blah My Question I lost my wallet and had to order new cards. I received my credit card and updated my payment card. I received the warning messages, but my accounts were never cancel...

Casual Listener

Plan Premium Country US Device LG TV, Note 9, PS4, Amazon Fire HD, Blah blah     My Question  I lost my wallet and had to order new cards. I received my credit card and update...

KossB

Roadie

2430 Views

5 replies

1 likes

access
Hulu
No longer
Premium
Subscription
  • 2430 Views
  • 5 replies
  • 1 likes

Solved!! What happes if I change my email or delete my account?

Hello! I was wondering what would happen with my community user if: - If I change my email in my spotify account: could I access still with the SSO system?- If I decide to delete my spotify account: my community user would be alive ?- If I decide to ...

Casual Listener

Hello!   I was wondering what would happen with my community user if:   - If I change my email in my spotify account: could I access still with the SSO system? - If I decide to d...

Colomba

Casual Listener

1303 Views

2 replies

0 likes

access
Account
  • 1303 Views
  • 2 replies
  • 0 likes