Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
77813 Views
31 replies
2 likes
Moderator
122068 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Moderator
161054 Views
71 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
316296 Views
175 replies
13 likes
I can't seem to cancel my Hulu add-on on my account. On the directions, I found it says to go to account overview and click deactivate Hulu, but I cannot find the deactivate Hulu option anywhere.
I can't seem to cancel my Hulu add-on on my account. On the directions, I found it says to go to account overview and click deactivate Hulu, but I cannot find the deactivate Hulu option anywhere.
Spotify Legend
537 Views
1 replies
0 likes
What do i do its the last day today before the plan eventually expires
What do i do its the last day today before the plan eventually expires
343 Views
0 replies
0 likes
Hi Community, I need help! I paid $ 9.99 for 2 free months of the spotify plan, but when I check my spotify account statement it tells me that my plan's expiration date is 9/18/2020. Where does it appear that I have two months free?Here I attach some...
Hi Community, I need help! I paid $ 9.99 for 2 free months of the spotify plan, but when I check my spotify account statement it tells me that my plan's expiration date is 9/18/2020. Where d...
Newbie
1948 Views
1 replies
0 likes
Hola, ayer compré una tarjeta de regaló pero al ingresar el PIN la página me marcaba como error, quisiera saber que procede ya que fui al 7 eleven dónde la compré y me dijeron que no es el problema de ellos. Esperó respuesta, gracias.
Hola, ayer compré una tarjeta de regaló pero al ingresar el PIN la página me marcaba como error, quisiera saber que procede ya que fui al 7 eleven dónde la compré y me dijeron que no es el problema d...
Spotify Star
696 Views
1 replies
0 likes
I have concern about this free spotify few months ago i stil searchin answers.I subcribe a free spotify, and for i know it not due yet to charge me.I dont even get the premium one.I call my phone company but they tell me there is no subscription and ...
I have concern about this free spotify few months ago i stil searchin answers.I subcribe a free spotify, and for i know it not due yet to charge me.I dont even get the premium one.I call my phone com...
Casual Listener
2177 Views
7 replies
0 likes
I have always paid with spotify with a one-time payment. Now I don't have this option, what happened?
I have always paid with spotify with a one-time payment. Now I don't have this option, what happened?
Community Legend
1454 Views
1 replies
1 likes
Mi banco me ha cambiado la tarjeta de débito con la que realizaba los pagos de mi suscripción Premium. He intentado cambiar en mi perfil los datos de la tarjeta y solo se muestra la opción de cambiar al método de pago Paypal. Yo no tengo cuenta de Pa...
Mi banco me ha cambiado la tarjeta de débito con la que realizaba los pagos de mi suscripción Premium. He intentado cambiar en mi perfil los datos de la tarjeta y solo se muestra la opción de cambiar...
Spotify Legend
2580 Views
1 replies
1 likes
Bom dia, No dia 30/03/2017 efetuei o cadastro com a Spotify o plano Premium familiar, e dizia que tínhamos 30 dias grátis, porém no dia 01/04/2017 já foi debitado o valor no meu cartão de crédito, gostaria que verificassem. O valor deveria ser cobrad...
Bom dia, No dia 30/03/2017 efetuei o cadastro com a Spotify o plano Premium familiar, e dizia que tínhamos 30 dias grátis, porém no dia 01/04/2017 já foi debitado o valor no meu cartão de cr...
Casual Listener
1100 Views
1 replies
1 likes
The card that works on one account is not accepted on the other one, is that normal?
The card that works on one account is not accepted on the other one, is that normal?
Community Legend
852 Views
1 replies
0 likes
Signup page keeps reloading. Tried 3 diff browsers...Took me forever to get here to post this.Somebody fix it please...
Signup page keeps reloading. Tried 3 diff browsers... Took me forever to get here to post this. Somebody fix it please...
Newbie
2077 Views
8 replies
0 likes
Hi I wondered if it would be possible for headspace to be available via a family premium account. Thanks
Hi I wondered if it would be possible for headspace to be available via a family premium account. Thanks
Not applicable
1487 Views
2 replies
1 likes
Hi all, I have been a Spotify premium member since 2010. I used to pay 9,99€ a month. I've changed to a Family premium account on 2016, 14,99€ a month. But since, Spotify still takes 14,99€ and 9,99€ every month. Is there an issue here? Please advise...
Hi all, I have been a Spotify premium member since 2010. I used to pay 9,99€ a month. I've changed to a Family premium account on 2016, 14,99€ a month. But since, Spotify still takes 14,99€ ...
Community Legend
1032 Views
1 replies
0 likes
