Help Wizard

Step 1

NEXT STEP

Topics with Label: Social & Random

Labels

Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 5092 Views
  • 23 replies
  • 2 likes
  • 5092 Views
  • 23 replies
  • 2 likes

Superuser Contribution Cancelling Hulu add on Spotify premium for students

I can't seem to cancel my Hulu add-on on my account. On the directions, I found it says to go to account overview and click deactivate Hulu, but I cannot find the deactivate Hulu option anywhere.

  • Newbie
  • I can't seem to cancel my Hulu add-on on my account. On the directions, I found it says to go to account overview and click deactivate Hulu, but I cannot find the deactivate Hulu option anywhere.
  • Alex
  • Spotify Legend
  • 197 Views
  • 1 replies
  • 0 likes
  • App & Features
    Social & Random
  • 197 Views
  • 1 replies
  • 0 likes

Spotify prem payment not accepted

What do i do its the last day today before the plan eventually expires 

  • Visitor
  • What do i do its the last day today before the plan eventually expires 
  • 141 Views
  • 0 replies
  • 0 likes
  • Social & Random
  • 141 Views
  • 0 replies
  • 0 likes

Help with my spotify plan for 2months free for 9.99$

Hi Community, I need help! I paid $ 9.99 for 2 free months of the spotify plan, but when I check my spotify account statement it tells me that my plan's expiration date is 9/18/2020. Where does it appear that I have two months free?Here I attach some...

  • Newbie
  • Hi Community, I need help!   I paid $ 9.99 for 2 free months of the spotify plan, but when I check my spotify account statement it tells me that my plan's expiration date is 9/18/2020. Where d...
  • Fukify
  • Newbie
  • 1679 Views
  • 1 replies
  • 0 likes
  • Social & Random
  • 1679 Views
  • 1 replies
  • 0 likes

No puedo ingresar mi tarjeta de regaló

Hola, ayer compré una tarjeta de regaló pero al ingresar el PIN la página me marcaba como error, quisiera saber que procede ya que fui al 7 eleven dónde la compré y me dijeron que no es el problema de ellos. Esperó respuesta, gracias.

  • Visitor
  • Hola, ayer compré una tarjeta de regaló pero al ingresar el PIN la página me marcaba como error, quisiera saber que procede ya que fui al 7 eleven dónde la compré y me dijeron que no es el problema d...
  • Jose_M
  • Spotify Star
  • 456 Views
  • 1 replies
  • 0 likes
  • Social & Random
  • 456 Views
  • 1 replies
  • 0 likes

Superuser Contribution Free Spotify but still charging

I have concern about this free spotify few months ago i stil searchin answers.I subcribe a free spotify, and for i know it not due yet to charge me.I dont even get the premium one.I call my phone company but they tell me there is no subscription and ...

  • Newbie
  • I have concern about this free spotify few months ago i stil searchin answers.I subcribe a free spotify, and for i know it not due yet to charge me.I dont even get the premium one.I call my phone com...
  • mistermunro
  • Casual Listener
  • 1444 Views
  • 7 replies
  • 0 likes
  • Social & Random
  • 1444 Views
  • 7 replies
  • 0 likes

Superuser Contribution Premium price increase?

I have Spotify Premium for $9.99 per month, but without warning my account was charged $10.69 this month. When I view my subscription details on Spotify.com, it still says the price is $9.99. Why has my price increased?

  • Casual Listener
  • I have Spotify Premium for $9.99 per month, but without warning my account was charged $10.69 this month. When I view my subscription details on Spotify.com, it still says the price is $9.99. Why has...
  • MafeG
  • Spotify Legend
  • 15529 Views
  • 22 replies
  • 0 likes
  • Social & Random
  • 15529 Views
  • 22 replies
  • 0 likes

Superuser Contribution Premium subscribers beware! Spotify make it very difficult for you to cancel!

I write this as someone who has had the unfortunate experience of trying to cancel my subscription after getting Spotify premium. Spotify themselves make it very, very difficult for you to cancel. It is an absolute nightmare. Some words of advice wou...

  • Regular
  • I write this as someone who has had the unfortunate experience of trying to cancel my subscription after getting Spotify premium.   Spotify themselves make it very, very difficult for you to c...
  • Zambies86
  • Music Fan
  • 77053 Views
  • 69 replies
  • 25 likes
  • Social & Random
  • 77053 Views
  • 69 replies
  • 25 likes

single payment

I have always paid with spotify with a one-time payment. Now I don't have this option, what happened?

  • Visitor
  • I have always paid with spotify with a one-time payment. Now I don't have this option, what happened?
  • EthanS1
  • Community Legend
  • 1172 Views
  • 1 replies
  • 1 likes
  • Social & Random
  • 1172 Views
  • 1 replies
  • 1 likes

Superuser Contribution Quiero cambiar los datos de tarjeta de débito y solo me ofrece la opción Paypal...

Mi banco me ha cambiado la tarjeta de débito con la que realizaba los pagos de mi suscripción Premium. He intentado cambiar en mi perfil los datos de la tarjeta y solo se muestra la opción de cambiar al método de pago Paypal. Yo no tengo cuenta de Pa...

  • Visitor
  • Mi banco me ha cambiado la tarjeta de débito con la que realizaba los pagos de mi suscripción Premium. He intentado cambiar en mi perfil los datos de la tarjeta y solo se muestra la opción de cambiar...
  • Ivan
  • Spotify Legend
  • 2074 Views
  • 1 replies
  • 1 likes
  • Social & Random
  • 2074 Views
  • 1 replies
  • 1 likes

BR- NÃO RECEBI MEU PRIMEIRO MÊS GRÁTIS

Bom dia, No dia 30/03/2017 efetuei o cadastro com a Spotify o plano Premium familiar, e dizia que tínhamos 30 dias grátis, porém no dia 01/04/2017 já foi debitado o valor no meu cartão de crédito, gostaria que verificassem. O valor deveria ser cobrad...

  • Newbie
  • Bom dia,   No dia 30/03/2017 efetuei o cadastro com a Spotify o plano Premium familiar, e dizia que tínhamos 30 dias grátis, porém no dia 01/04/2017 já foi debitado o valor no meu cartão de cr...
  • AnnaRaxxel
  • Casual Listener
  • 852 Views
  • 1 replies
  • 1 likes
  • Social & Random
  • 852 Views
  • 1 replies
  • 1 likes

Same card two accounts

The card that works on one account is not accepted on the other one, is that normal?

  • Visitor
  • The card that works on one account is not accepted on the other one, is that normal?
  • Emilia_8
  • Community Legend
  • 483 Views
  • 1 replies
  • 0 likes
  • Social & Random
  • 483 Views
  • 1 replies
  • 0 likes

Signup not working

Signup page keeps reloading. Tried 3 diff browsers...Took me forever to get here to post this.Somebody fix it please...

  • Casual Listener
  • Signup page keeps reloading. Tried 3 diff browsers... Took me forever to get here to post this. Somebody fix it please...
  • enigmafyv
  • Newbie
  • 1003 Views
  • 8 replies
  • 0 likes
  • Social & Random
  • 1003 Views
  • 8 replies
  • 0 likes

Superuser Contribution Head space to be available on family premium account

Hi I wondered if it would be possible for headspace to be available via a family premium account. Thanks

  • Newbie
  • Hi I wondered if it would be possible for headspace to be available via a family premium account. Thanks 
  • mayonaze
  • Casual Listener
  • 1148 Views
  • 2 replies
  • 1 likes
  • Social & Random
  • 1148 Views
  • 2 replies
  • 1 likes

Why does Spotify take 2 payments from my PayPal account?

Hi all, I have been a Spotify premium member since 2010. I used to pay 9,99€ a month. I've changed to a Family premium account on 2016, 14,99€ a month. But since, Spotify still takes 14,99€ and 9,99€ every month. Is there an issue here? Please advise...

  • Visitor
  • Hi all,   I have been a Spotify premium member since 2010. I used to pay 9,99€ a month. I've changed to a Family premium account on 2016, 14,99€ a month. But since, Spotify still takes 14,99€ ...
  • Rene01
  • Community Legend
  • 728 Views
  • 1 replies
  • 0 likes
  • Social & Random
  • 728 Views
  • 1 replies
  • 0 likes

Solved!! Student Discount Not Working

I had a premium account but I unsubscibed because I am eligible for a student discount but now that I am trying to join spotify again through student discount it is not allowing me to? Answers much appreciated Thanks!

  • Casual Listener
  • I had a premium account but I unsubscibed because I am eligible for a student discount but now that I am trying to join spotify again through student discount it is not allowing me to?  Answer...
  • katerina20
  • Casual Listener
  • 19334 Views
  • 44 replies
  • 6 likes
  • Social & Random
  • 19334 Views
  • 44 replies
  • 6 likes