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Topics with Label: response needed

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Forum Posts

Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • OscarDC
  • Moderator
  • 61695 Views
  • 25 replies
  • 5 likes
  • 61695 Views
  • 25 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 36757 Views
  • 19 replies
  • 2 likes
  • 36757 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Eni
  • Moderator
  • 28045 Views
  • 16 replies
  • 3 likes
  • 28045 Views
  • 16 replies
  • 3 likes

Need a response - Family Premium problem

I have posted twice already with no response to my problem. After starting the Family Premium plan, my family members are not all able to use it, even after accepting the invitation. It is still showing that they are in the FREE subscription. I was b...

  • Casual Listener
  • I have posted twice already with no response to my problem. After starting the Family Premium plan, my family members are not all able to use it, even after accepting the invitation. It is still show...
  • JamesHelps
  • Roadie
  • 249 Views
  • 1 replies
  • 0 likes
  • contact
    Family Plan
    Help
    Premium
    response needed
    Subscription
  • 249 Views
  • 1 replies
  • 0 likes