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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 4125 Views
  • 23 replies
  • 2 likes
  • 4125 Views
  • 23 replies
  • 2 likes

Need a response - Family Premium problem

I have posted twice already with no response to my problem. After starting the Family Premium plan, my family members are not all able to use it, even after accepting the invitation. It is still showing that they are in the FREE subscription. I was b...

  • Casual Listener
  • I have posted twice already with no response to my problem. After starting the Family Premium plan, my family members are not all able to use it, even after accepting the invitation. It is still show...
  • JamesHelps
  • Roadie
  • 368 Views
  • 1 replies
  • 0 likes
  • contact
    Family Plan
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    Premium
    response needed
    Subscription
  • 368 Views
  • 1 replies
  • 0 likes