Topics with Label: Changing payment method

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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • MafeG
  • Moderator
  • 45543 Views
  • 16 replies
  • 4 likes
  • 45543 Views
  • 16 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 28621 Views
  • 19 replies
  • 2 likes
  • 28621 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • pzimring
  • Visitor
  • 20170 Views
  • 6 replies
  • 1 likes
  • 20170 Views
  • 6 replies
  • 1 likes

Problem changing Payment method

Hi, I am trying to change my payment method and my AMERICAN EXPRES card keeps getting declined with the following message: "Your payment method and country don't match." My home zip code is from Florida and my card is from New York but that’s the sam...

  • Newbie
  • Hi,   I am trying to change my payment method and my AMERICAN EXPRES card keeps getting declined with the following message: "Your payment method and country don't match." My home zip cod...
  • OneByBoo
  • Community Legend
  • 206 Views
  • 1 replies
  • 0 likes
  • Changing payment method
  • 206 Views
  • 1 replies
  • 0 likes