Topics with Label: premium subscription

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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • MafeG
  • Moderator
  • 45803 Views
  • 16 replies
  • 4 likes
  • 45803 Views
  • 16 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 28855 Views
  • 19 replies
  • 2 likes
  • 28855 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • pzimring
  • Visitor
  • 20231 Views
  • 6 replies
  • 1 likes
  • 20231 Views
  • 6 replies
  • 1 likes

Superuser Contribution Resubscribing six months before premium expries

PlanPremium (ends on 29/06/21)CountryIndiaDeviceOnePlus 7Operating SystemAndroid 10 My Question or IssueWhat if I recharge or, purchase another premium subscription worth ₹999 for a year before my current ongoing premium expires?My current premium wi...

  • Newbie
  • Plan Premium (ends on 29/06/21) Country India Device OnePlus 7 Operating System Android 10   My Question or Issue What if I recharge or, purchase another premium subscription worth ₹99...
  • Mihail
  • Spotify Legend
  • 361 Views
  • 1 replies
  • 0 likes
  • premium subscription
  • 361 Views
  • 1 replies
  • 0 likes

Not eligible for the Premium Solo subscription

PlanFree/PremiumCountryCroatia Device(Huawei Honor View 10)Operating System(Android 10) Hello, today was supposed to be the renewal of my Premium Solo subscription, but I forgot to top-up the card that was put in the payment info. When I topped-up an...

  • Casual Listener
  • Plan Free/Premium Country Croatia   Device (Huawei Honor View 10) Operating System (Android 10)   Hello,   today was supposed to be the renewal of my Premium Solo subscript...
  • Billy-J
  • Spotify Star
  • 1000 Views
  • 3 replies
  • 0 likes
  • premium subscription
  • 1000 Views
  • 3 replies
  • 0 likes

UPI Payment Successful But Didn't Get Premium Subscription

PlanFree/PremiumCountryIndiaDeviceOnePlus 7Operating SystemAndroid 10 My Question or IssueI made a payment for purchasing Spotify's 1 Month Premium Subscription For Students, which costs INR 66. I made the payment through my UPI ID, which was a succe...

  • Casual Listener
  • Plan Free/Premium Country India Device OnePlus 7 Operating System Android 10   My Question or Issue I made a payment for purchasing Spotify's 1 Month Premium Subscription For Students,...
  • Emilia_8
  • Spotify Star
  • 1041 Views
  • 3 replies
  • 0 likes
  • Payment
    Premium Student
    premium subscription
    UPI
  • 1041 Views
  • 3 replies
  • 0 likes

Solved!! What happens if I join a family subsciption with an existing premium account?

Plan: Premium -> FamilyCountry: GermanyDevice: Google Pixel 2 My Question or Issue:The title already sums it up. I joined my families subscription with my standard premium account. Do I have to do anything else or will MY premium subscription be canc...

  • Visitor
  • Plan: Premium -> Family Country: Germany Device: Google Pixel 2   My Question or Issue: The title already sums it up. I joined my families subscription with my standard premium account. ...
  • Emilia_8
  • Spotify Star
  • 606 Views
  • 1 replies
  • 0 likes
  • Change
    Family subscription
    premium subscription
  • 606 Views
  • 1 replies
  • 0 likes

Country Change (Premium Subscription)

I currently put up in India and I have a premiuim students subscription till next year march. But I will be moving to Ireland next month. How will this affect my subscription? Do I need to buy the subscription again after changing the country? Or my ...

  • Visitor
  • I currently put up in India and I have a premiuim students subscription till next year march. But I will be moving to Ireland next month. How will this affect my subscription?  Do I need to buy...
  • Stephfh
  • Casual Listener
  • 464 Views
  • 1 replies
  • 0 likes
  • Change country
    premium subscription
  • 464 Views
  • 1 replies
  • 0 likes

I’ve paid for my Premium membership but I’m on Free version

Hello. I’ve been a Spotify Premium user for over 10 months. This month, on September 4th, 2018 I got a receipt verification mail from Spotify saying that my payment has been accepted. I pay from an online credit card and I can also see that my Premiu...

  • Newbie
  • Hello. I’ve been a Spotify Premium user for over 10 months. This month, on September 4th, 2018 I got a receipt verification mail from Spotify saying that my payment has been accepted. I pay from an o...
  • Billy-J
  • Spotify Star
  • 358 Views
  • 1 replies
  • 0 likes
  • Premium doesn't work anymore
    Premium not working
    Premium payment problem
    Premium problem with pay
    premium subscription
  • 358 Views
  • 1 replies
  • 0 likes

Solved!! Accindently change from premium to family premium.

PlanPremiumCountryIndonesiaDeviceOppo F7Operating SystemAndroid My Question or Issue Hi, I'm confused in my subcription. I was extending my premium subscription 5 days ago then today I accidently change into premium for family. How to get back to my ...

  • Regular
  • Plan Premium Country Indonesia Device Oppo F7 Operating System Android   My Question or Issue  Hi, I'm confused in my subcription. I was extending my premium subscription 5 days a...
  • Billy-J
  • Spotify Star
  • 893 Views
  • 9 replies
  • 0 likes
  • premium subscription
  • 893 Views
  • 9 replies
  • 0 likes

Superuser Contribution Cancel Monthly Payment for Premium

Hello, I already have Premium subscription with monthly payment of $9.99 + tax, but I got the promotional message offering price of $99.00 + tax for one-time payment of 12 months of Premium. I did purchase this one-time payment and it cost me a total...

  • Casual Listener
  • Hello, I already have Premium subscription with monthly payment of $9.99 + tax, but I got the promotional message offering price of $99.00 + tax for one-time payment of 12 months of Premium. I did pu...
  • meahtenoha
  • Spotify
  • 393 Views
  • 4 replies
  • 0 likes
  • Double Charged
    premium subscription
  • 393 Views
  • 4 replies
  • 0 likes

$100/12 months Subscription Model ($20 off)

Hello, I already have Premium subscription with monthly payment of $9.99 + tax, but I got the promotional message offering price of $99.00 + tax for one-time payment of 12 months of Premium. I did purchase this one-time payment and it cost me a total...

  • Casual Listener
  • Hello, I already have Premium subscription with monthly payment of $9.99 + tax,  but I got the promotional message offering price of $99.00 + tax for one-time payment of 12 months of Premium.&nb...
  • user-removed
  • Not applicable
  • 489 Views
  • 3 replies
  • 1 likes
  • Double Charged
    premium subscription
  • 489 Views
  • 3 replies
  • 1 likes

username seems to be different in the mail confirming my premium upgrade

Hi!I subscribed to the premium service two weeks ago and I haven't been able to log in with the premium profile since then. I have checked that the username which is in the mail confirming the premium subscription is not the username I use to log in....

  • Newbie
  • Hi! I subscribed to the premium service two weeks ago and I haven't been able to log in with the premium profile since then. I have checked that the username which is in the mail confirming the prem...
  • 190 Views
  • 0 replies
  • 0 likes
  • premium subscription
    username
  • 190 Views
  • 0 replies
  • 0 likes