Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
131426 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
65042 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
245934 Views
151 replies
13 likes
PlanPremium (ends on 29/06/21)CountryIndiaDeviceOnePlus 7Operating SystemAndroid 10 My Question or IssueWhat if I recharge or, purchase another premium subscription worth ₹999 for a year before my current ongoing premium expires?My current premium wi...
Plan Premium (ends on 29/06/21) Country India Device OnePlus 7 Operating System Android 10 My Question or Issue What if I recharge or, purchase another premium subscription worth ₹99...
Spotify Legend
933 Views
1 replies
0 likes
PlanFree/PremiumCountryCroatia Device(Huawei Honor View 10)Operating System(Android 10) Hello, today was supposed to be the renewal of my Premium Solo subscription, but I forgot to top-up the card that was put in the payment info. When I topped-up an...
Plan Free/Premium Country Croatia Device (Huawei Honor View 10) Operating System (Android 10) Hello, today was supposed to be the renewal of my Premium Solo subscript...
Spotify Star
1821 Views
3 replies
0 likes
PlanFree/PremiumCountryIndiaDeviceOnePlus 7Operating SystemAndroid 10 My Question or IssueI made a payment for purchasing Spotify's 1 Month Premium Subscription For Students, which costs INR 66. I made the payment through my UPI ID, which was a succe...
Plan Free/Premium Country India Device OnePlus 7 Operating System Android 10 My Question or Issue I made a payment for purchasing Spotify's 1 Month Premium Subscription For Students,...
Community Legend
2369 Views
3 replies
1 likes
Plan: Premium -> FamilyCountry: GermanyDevice: Google Pixel 2 My Question or Issue:The title already sums it up. I joined my families subscription with my standard premium account. Do I have to do anything else or will MY premium subscription be canc...
Plan: Premium -> Family Country: Germany Device: Google Pixel 2 My Question or Issue: The title already sums it up. I joined my families subscription with my standard premium account. ...
Community Legend
1057 Views
1 replies
0 likes
I currently put up in India and I have a premiuim students subscription till next year march. But I will be moving to Ireland next month. How will this affect my subscription? Do I need to buy the subscription again after changing the country? Or my ...
I currently put up in India and I have a premiuim students subscription till next year march. But I will be moving to Ireland next month. How will this affect my subscription? Do I need to buy...
Casual Listener
823 Views
1 replies
0 likes
Hello. I’ve been a Spotify Premium user for over 10 months. This month, on September 4th, 2018 I got a receipt verification mail from Spotify saying that my payment has been accepted. I pay from an online credit card and I can also see that my Premiu...
Hello. I’ve been a Spotify Premium user for over 10 months. This month, on September 4th, 2018 I got a receipt verification mail from Spotify saying that my payment has been accepted. I pay from an o...
Spotify Star
692 Views
1 replies
0 likes
PlanPremiumCountryIndonesiaDeviceOppo F7Operating SystemAndroid My Question or Issue Hi, I'm confused in my subcription. I was extending my premium subscription 5 days ago then today I accidently change into premium for family. How to get back to my ...
Plan Premium Country Indonesia Device Oppo F7 Operating System Android My Question or Issue Hi, I'm confused in my subcription. I was extending my premium subscription 5 days a...
Spotify Star
3654 Views
9 replies
0 likes
Hello, I already have Premium subscription with monthly payment of $9.99 + tax, but I got the promotional message offering price of $99.00 + tax for one-time payment of 12 months of Premium. I did purchase this one-time payment and it cost me a total...
Hello, I already have Premium subscription with monthly payment of $9.99 + tax, but I got the promotional message offering price of $99.00 + tax for one-time payment of 12 months of Premium. I did pu...
Spotify
828 Views
4 replies
0 likes
Hello, I already have Premium subscription with monthly payment of $9.99 + tax, but I got the promotional message offering price of $99.00 + tax for one-time payment of 12 months of Premium. I did purchase this one-time payment and it cost me a total...
Hello, I already have Premium subscription with monthly payment of $9.99 + tax, but I got the promotional message offering price of $99.00 + tax for one-time payment of 12 months of Premium.&nb...
Not applicable
903 Views
3 replies
1 likes
Hi!I subscribed to the premium service two weeks ago and I haven't been able to log in with the premium profile since then. I have checked that the username which is in the mail confirming the premium subscription is not the username I use to log in....
Hi! I subscribed to the premium service two weeks ago and I haven't been able to log in with the premium profile since then. I have checked that the username which is in the mail confirming the prem...
387 Views
0 replies
0 likes
