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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
69948 Views
31 replies
2 likes
Moderator
120456 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
155299 Views
69 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Casual Listener
304365 Views
168 replies
13 likes
PlanFree-PremiumCountryCzech RepublicDeviceLenovoOperating SystemWindows 10 My Question or IssueHello, kind people of Spotify. I am trying to redeem the 3-months-free Premium offer and after I normally fill up the payment info, the site gives me a me...
...ree Premium offer and after I normally fill up the payment info, the site gives me a message I already have a trial active. I have never used a Premium trial, and even the receipts have no e...
Moderator
2972 Views
5 replies
0 likes
Planmember of Premium Family -> Individual Premium CountryPoland My Question or IssueI want to leave family plan in which I am now, and start my own premium subscription. I did not pay by myself for premium family plan, so can I use actual promotion ...
Plan member of Premium Family -> Individual Premium Country Poland My Question or Issue I want to leave family plan in which I am now, and start my own premium subscriptio...
Spotify Star
564 Views
1 replies
0 likes
I signed up for premium trial yesterday. My subscription status was changed to "Premium" and shortly after, I received a receipt confirming my order with my credit card information. I was also able to use premium service on both my laptop, and two ph...
I signed up for premium trial yesterday. My subscription status was changed to "Premium" and shortly after, I received a receipt confirming my order with my credit card information. I w...
Spotify Star
575 Views
1 replies
0 likes
PlanFreeCountryCanadaDeviceSamsung Galaxy S8, HP laptopOperating SystemAndroid 9, Windows 10 My Question or IssueHi there, I am trying to sign up for the Premium (individual) account on Spotify but am unable to do so. When I click on the "Get 3 Month...
Plan Free Country Canada Device Samsung Galaxy S8, HP laptop Operating System Android 9, Windows 10 My Question or Issue Hi there, I am trying to sign up for the Premium (in...
Roadie
707 Views
1 replies
0 likes
So I wanted to get a Premium trial and was informed that 'it looks like' I had had one already. However, I know that with this account I had never taken any trials. I checked the receipts page and there too were no such records. I tried to get a tria...
So I wanted to get a Premium trial and was informed that 'it looks like' I had had one already. However, I know that with this account I had never taken any trials. I checked the receipts page and t...
Spotify Star
451 Views
1 replies
0 likes
PlanFree/PremiumCountry IndiaDeviceiPhone 7+Operating SystemiOS 11 My Question or IssueI'm unable to use my debit card to start the trial. Every time I enter my card details it says "This card doesn’t allow monthly billing. If your card has been char...
Plan Free/Premium Country India Device iPhone 7+ Operating System iOS 11 My Question or Issue I'm unable to use my debit card to start the trial. Every time I enter my card d...
Regular
46296 Views
63 replies
11 likes
Hey y'all. I was given a 6 months free trial of premium by Currys and its working just fine except it says I have no premium registered, I've registered the email and I'm using a new account and when I try to redeem another trial it says I have one a...
Hey y'all. I was given a 6 months free trial of premium by Currys and its working just fine except it says I have no premium registered, I've registered the email and I'm using a new a...
Roadie
726 Views
1 replies
1 likes
PlanFreeCountryUKDeviceiPhone 6Operating SystemiOS 11.4.1 My Question or IssueI am 16 and I don't have a bank card. I have a 6 month trial code for spotify premium I would like to use. Is there no way that I can just use the trial without entering an...
Plan Free Country UK Device iPhone 6 Operating System iOS 11.4.1 My Question or Issue I am 16 and I don't have a bank card. I have a 6 month trial code for spotify premium I would l...
Community Legend
1739 Views
5 replies
0 likes
PlanPremiumCountryPHDeviceRealme 5Operating SystemAndroid 9Card UsedVISA Credit Card My Question or Issue In my credit card, I was billed by Php 129 on the first day?I am new user, account created today 12/8/2019 PST 3:00am Do you have solution for t...
Plan Premium Country PH Device Realme 5 Operating System Android 9 Card Used VISA Credit Card My Question or Issue In my credit card, I was billed by Php 129 ...
Spotify Star
1418 Views
5 replies
0 likes
Hi,I signed up for the 99p for 3 months on the 27th Dec 2018. There appears to be no leeway that the subscription ends at 23:59 on the 27th March 2019 (today). I have now been charged the £9.99, and I am a student so didn't want to go further.I don't...
Hi, I signed up for the 99p for 3 months on the 27th Dec 2018. There appears to be no leeway that the subscription ends at 23:59 on the 27th March 2019 (today). I have now been charged the £9.99, ...
Spotify Star
811 Views
1 replies
0 likes
Hello,I received an email stating that I could begin a 60 day free trial, but when I tried to claim it nothing happened. I entered my account info and my payment information, but my premium features aren't working. I tried logging out and back in on ...
Hello, I received an email stating that I could begin a 60 day free trial, but when I tried to claim it nothing happened. I entered my account info and my payment information, but my p...
Spotify Star
4408 Views
31 replies
1 likes
I pay for Spotify premium every month, and I got an offer for 3 months of hulu for 99 cents, then after the 3 months hulu + spotify premium would be 12.99.I wanted to take advantage of that offer, but when I try it says I don't have premium so I can'...
I pay for Spotify premium every month, and I got an offer for 3 months of hulu for 99 cents, then after the 3 months hulu + spotify premium would be 12.99. I wanted to take advantage of that offer, ...
Roadie
8602 Views
1 replies
0 likes
Hi! First of all I have tried contacting customer service and the same email directing me to here keeps popping up. I want them to answer me! So my problem is that I have tried to get a free 30 day trial because I want to test it out to see if premiu...
Hi! First of all I have tried contacting customer service and the same email directing me to here keeps popping up. I want them to answer me! So my problem is that I have tried to get a free 30 day trial...
Spotify Star
524 Views
1 replies
0 likes
What day will this 60 day trial be available till? I need to buy a prepaid credit card before I can get it so I need to know what day I have until I have to sign up for it. Thanks, Rylee.
What day will this 60 day trial be available till? I need to buy a prepaid credit card before I can get it so I need to know what day I have until I have to sign up for it. Thanks, Rylee.
Spotify Star
642 Views
1 replies
0 likes
I cancelled my Spotify Premium account on my laptop (my three month trial ended 8/4/2017) however I still have premium on my phone and am not getting charged for it. Obviously I'm not complaining, I'm planning to join a family plan with my cousin, bu...
I cancelled my Spotify Premium account on my laptop (my three month trial ended 8/4/2017) however I still have premium on my phone and am not getting charged for it. Obviously I'm not c...
383 Views
0 replies
0 likes
