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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
128652 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
56683 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
231686 Views
144 replies
13 likes
PlanFree-PremiumCountryCzech RepublicDeviceLenovoOperating SystemWindows 10 My Question or IssueHello, kind people of Spotify. I am trying to redeem the 3-months-free Premium offer and after I normally fill up the payment info, the site gives me a me...
...ree Premium offer and after I normally fill up the payment info, the site gives me a message I already have a trial active. I have never used a Premium trial, and even the receipts have no e...
Moderator
2106 Views
5 replies
0 likes
Planmember of Premium Family -> Individual Premium CountryPoland My Question or IssueI want to leave family plan in which I am now, and start my own premium subscription. I did not pay by myself for premium family plan, so can I use actual promotion ...
Plan member of Premium Family -> Individual Premium Country Poland My Question or Issue I want to leave family plan in which I am now, and start my own premium subscriptio...
Spotify Star
482 Views
1 replies
0 likes
I signed up for premium trial yesterday. My subscription status was changed to "Premium" and shortly after, I received a receipt confirming my order with my credit card information. I was also able to use premium service on both my laptop, and two ph...
I signed up for premium trial yesterday. My subscription status was changed to "Premium" and shortly after, I received a receipt confirming my order with my credit card information. I w...
Spotify Star
477 Views
1 replies
0 likes
PlanFreeCountryCanadaDeviceSamsung Galaxy S8, HP laptopOperating SystemAndroid 9, Windows 10 My Question or IssueHi there, I am trying to sign up for the Premium (individual) account on Spotify but am unable to do so. When I click on the "Get 3 Month...
Plan Free Country Canada Device Samsung Galaxy S8, HP laptop Operating System Android 9, Windows 10 My Question or Issue Hi there, I am trying to sign up for the Premium (in...
Roadie
631 Views
1 replies
0 likes
So I wanted to get a Premium trial and was informed that 'it looks like' I had had one already. However, I know that with this account I had never taken any trials. I checked the receipts page and there too were no such records. I tried to get a tria...
So I wanted to get a Premium trial and was informed that 'it looks like' I had had one already. However, I know that with this account I had never taken any trials. I checked the receipts page and t...
Spotify Star
365 Views
1 replies
0 likes
PlanFree/PremiumCountry IndiaDeviceiPhone 7+Operating SystemiOS 11 My Question or IssueI'm unable to use my debit card to start the trial. Every time I enter my card details it says "This card doesn’t allow monthly billing. If your card has been char...
Plan Free/Premium Country India Device iPhone 7+ Operating System iOS 11 My Question or Issue I'm unable to use my debit card to start the trial. Every time I enter my card d...
Regular
41905 Views
63 replies
11 likes
Hey y'all. I was given a 6 months free trial of premium by Currys and its working just fine except it says I have no premium registered, I've registered the email and I'm using a new account and when I try to redeem another trial it says I have one a...
Hey y'all. I was given a 6 months free trial of premium by Currys and its working just fine except it says I have no premium registered, I've registered the email and I'm using a new a...
Roadie
606 Views
1 replies
1 likes
PlanFreeCountryUKDeviceiPhone 6Operating SystemiOS 11.4.1 My Question or IssueI am 16 and I don't have a bank card. I have a 6 month trial code for spotify premium I would like to use. Is there no way that I can just use the trial without entering an...
Plan Free Country UK Device iPhone 6 Operating System iOS 11.4.1 My Question or Issue I am 16 and I don't have a bank card. I have a 6 month trial code for spotify premium I would l...
Community Legend
1449 Views
5 replies
0 likes
PlanPremiumCountryPHDeviceRealme 5Operating SystemAndroid 9Card UsedVISA Credit Card My Question or Issue In my credit card, I was billed by Php 129 on the first day?I am new user, account created today 12/8/2019 PST 3:00am Do you have solution for t...
Plan Premium Country PH Device Realme 5 Operating System Android 9 Card Used VISA Credit Card My Question or Issue In my credit card, I was billed by Php 129 ...
Spotify Star
1092 Views
5 replies
0 likes
Hi,I signed up for the 99p for 3 months on the 27th Dec 2018. There appears to be no leeway that the subscription ends at 23:59 on the 27th March 2019 (today). I have now been charged the £9.99, and I am a student so didn't want to go further.I don't...
Hi, I signed up for the 99p for 3 months on the 27th Dec 2018. There appears to be no leeway that the subscription ends at 23:59 on the 27th March 2019 (today). I have now been charged the £9.99, ...
Spotify Star
742 Views
1 replies
0 likes
Hello,I received an email stating that I could begin a 60 day free trial, but when I tried to claim it nothing happened. I entered my account info and my payment information, but my premium features aren't working. I tried logging out and back in on ...
Hello, I received an email stating that I could begin a 60 day free trial, but when I tried to claim it nothing happened. I entered my account info and my payment information, but my p...
Spotify Star
3482 Views
31 replies
1 likes
I pay for Spotify premium every month, and I got an offer for 3 months of hulu for 99 cents, then after the 3 months hulu + spotify premium would be 12.99.I wanted to take advantage of that offer, but when I try it says I don't have premium so I can'...
I pay for Spotify premium every month, and I got an offer for 3 months of hulu for 99 cents, then after the 3 months hulu + spotify premium would be 12.99. I wanted to take advantage of that offer, ...
Roadie
8475 Views
1 replies
0 likes
Hi! First of all I have tried contacting customer service and the same email directing me to here keeps popping up. I want them to answer me! So my problem is that I have tried to get a free 30 day trial because I want to test it out to see if premiu...
Hi! First of all I have tried contacting customer service and the same email directing me to here keeps popping up. I want them to answer me! So my problem is that I have tried to get a free 30 day trial...
Spotify Star
395 Views
1 replies
0 likes
What day will this 60 day trial be available till? I need to buy a prepaid credit card before I can get it so I need to know what day I have until I have to sign up for it. Thanks, Rylee.
What day will this 60 day trial be available till? I need to buy a prepaid credit card before I can get it so I need to know what day I have until I have to sign up for it. Thanks, Rylee.
Spotify Star
558 Views
1 replies
0 likes
I cancelled my Spotify Premium account on my laptop (my three month trial ended 8/4/2017) however I still have premium on my phone and am not getting charged for it. Obviously I'm not complaining, I'm planning to join a family plan with my cousin, bu...
I cancelled my Spotify Premium account on my laptop (my three month trial ended 8/4/2017) however I still have premium on my phone and am not getting charged for it. Obviously I'm not c...
314 Views
0 replies
0 likes
