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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • AlejaR
  • Moderator
  • 76221 Views
  • 27 replies
  • 5 likes
  • 76221 Views
  • 27 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 43362 Views
  • 19 replies
  • 2 likes
  • 43362 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Prash321
  • Visitor
  • 31392 Views
  • 17 replies
  • 3 likes
  • 31392 Views
  • 17 replies
  • 3 likes

Cannot purchase Spotify Premium by mobile credit

I use payment by mobile credit to purchase Spotify Premium, but everytime I try to purchase, and when I already input the confirmation PIN, it says: "Oops, seems the credit on your prepaid card is insufficient. Please try again or use another payment...

  • Newbie
  • I use payment by mobile credit to purchase Spotify Premium, but everytime I try to purchase, and when I already input the confirmation PIN, it says:   "Oops, seems the cred...
  • 1196 Views
  • 0 replies
  • 0 likes
  • Mobile Phone
    Payment
    Payment Problems
    Spotify Premium
  • 1196 Views
  • 0 replies
  • 0 likes