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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
73971 Views
31 replies
2 likes
Moderator
121281 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
158419 Views
69 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
310043 Views
174 replies
13 likes
As you see in this picture, I had two payments last mont for Spotify. I know that the payment at 15.09. 2019 is my main Spotify account and I'm using it. Which is had paid at 19.09.2019, I don't know which account and I want to cancel subscriptions f...
As you see in this picture, I had two payments last mont for Spotify. I know that the payment at 15.09. 2019 is my main Spotify account and I'm using it. Which is had paid at 19.09.2019, I d...
Spotify Star
870 Views
1 replies
0 likes
Spotify/Hulu Premium | USA I had the 3 months for .99 cent deal that was supposed to end yesterday. It would then charge me $9.99 if I didn't do anything, BUT I did in fact change my Premium to Spotify/Hulu combo, for 12.99. I was charged for BOTH th...
Spotify/Hulu Premium | USA I had the 3 months for .99 cent deal that was supposed to end yesterday. It would then charge me $9.99 if I didn't do anything, BUT I did in fact change my P...
Roadie
1561 Views
1 replies
0 likes
In july i was charged twice, so i thought that i wouldn't be charged again in august, but my surprise is that i also have been charged twice in august, so now i have paid two months in advance and i didn't wanted.I want to get a refound please. My Sp...
In july i was charged twice, so i thought that i wouldn't be charged again in august, but my surprise is that i also have been charged twice in august, so now i have paid two months in advance and i ...
Spotify Legend
621 Views
1 replies
0 likes
I'm using premium spotfy more then a year and the charge takes place 10th of every month. I realized that spotfy charged 4th of April more then usual price and did not send any invoice. After that charged again 10th of April again as usual and sent i...
I'm using premium spotfy more then a year and the charge takes place 10th of every month. I realized that spotfy charged 4th of April more then usual price and did not send any invoice. After that ch...
Community Legend
498 Views
1 replies
0 likes
Dear Spotify Customer Service/Accounts Receivable/Billing:Please reverse the extra $4.99 charged to my bank account on my very first payment tonight while joining the Spotify/Hulu for students. Not happy, too, that it is so difficult to impossible no...
Dear Spotify Customer Service/Accounts Receivable/Billing: Please reverse the extra $4.99 charged to my bank account on my very first payment tonight while joining the Spotify/Hulu for students.&nbs...
Regular
961 Views
5 replies
0 likes
I was double charged the $4.99+tax cost as soon as I signed up for the student discounted Premium Package. I searched the help options on this spotify website and nothing gave me an answer... i wound up reading hundreds of messages from other people ...
I was double charged the $4.99+tax cost as soon as I signed up for the student discounted Premium Package. I searched the help options on this spotify website and nothing gave me an answer... i wound...
Spotify Star
694 Views
2 replies
0 likes
