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Topics with Label: Double Charge

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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

148155 Views

69 replies

10 likes

Premium for Family
  • 148155 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

93656 Views

89 replies

4 likes

  • 93656 Views
  • 89 replies
  • 4 likes

I see 2 subscriptions at my Bill and I want to know which is second accpunt I pay for

As you see in this picture, I had two payments last mont for Spotify. I know that the payment at 15.09. 2019 is my main Spotify account and I'm using it. Which is had paid at 19.09.2019, I don't know which account and I want to cancel subscriptions f...

Visitor

As you see in this picture, I had two payments last mont for Spotify. I know that the payment at 15.09. 2019 is my main Spotify account and I'm using it.   Which is had paid at 19.09.2019, I d...

Billy-J

Spotify Star

837 Views

1 replies

0 likes

Double Charge
Subscription
  • 837 Views
  • 1 replies
  • 0 likes

Spotify Double Charge

Spotify/Hulu Premium | USA I had the 3 months for .99 cent deal that was supposed to end yesterday. It would then charge me $9.99 if I didn't do anything, BUT I did in fact change my Premium to Spotify/Hulu combo, for 12.99. I was charged for BOTH th...

Newbie

Spotify/Hulu Premium | USA    I had the 3 months for .99 cent deal that was supposed to end yesterday. It would then charge me $9.99 if I didn't do anything, BUT I did in fact change my P...

OneByBoo

Roadie

1517 Views

1 replies

0 likes

Double Charge
Refund subscription
Spotify Premium
  • 1517 Views
  • 1 replies
  • 0 likes

Superuser Contribution I have been charged twice for a second time in a row

In july i was charged twice, so i thought that i wouldn't be charged again in august, but my surprise is that i also have been charged twice in august, so now i have paid two months in advance and i didn't wanted.I want to get a refound please. My Sp...

Newbie

In july i was charged twice, so i thought that i wouldn't be charged again in august, but my surprise is that i also have been charged twice in august, so now i have paid two months in advance and i ...

Daisy

Spotify Legend

606 Views

1 replies

0 likes

double
Double billed
Double Charge
Double Charged
Double payments
Payment
  • 606 Views
  • 1 replies
  • 0 likes

Double charge in April

I'm using premium spotfy more then a year and the charge takes place 10th of every month. I realized that spotfy charged 4th of April more then usual price and did not send any invoice. After that charged again 10th of April again as usual and sent i...

Casual Listener

I'm using premium spotfy more then a year and the charge takes place 10th of every month. I realized that spotfy charged 4th of April more then usual price and did not send any invoice. After that ch...

Luke

Community Legend

450 Views

1 replies

0 likes

Double Charge
  • 450 Views
  • 1 replies
  • 0 likes

Superuser Contribution Double billed erroneously on very first Spotify/Hula payment for $4.99

Dear Spotify Customer Service/Accounts Receivable/Billing:Please reverse the extra $4.99 charged to my bank account on my very first payment tonight while joining the Spotify/Hulu for students. Not happy, too, that it is so difficult to impossible no...

Regular

Dear Spotify Customer Service/Accounts Receivable/Billing: Please reverse the extra $4.99 charged to my bank account on my very first payment tonight while joining the Spotify/Hulu for students.&nbs...

kell9363

Regular

910 Views

5 replies

0 likes

Double Charge
  • 910 Views
  • 5 replies
  • 0 likes

Double Charged when I signed up for Student Premium

I was double charged the $4.99+tax cost as soon as I signed up for the student discounted Premium Package. I searched the help options on this spotify website and nothing gave me an answer... i wound up reading hundreds of messages from other people ...

Newbie

I was double charged the $4.99+tax cost as soon as I signed up for the student discounted Premium Package. I searched the help options on this spotify website and nothing gave me an answer... i wound...

MattSuda

Spotify Star

645 Views

2 replies

0 likes

Double Charge
Payment Problems
  • 645 Views
  • 2 replies
  • 0 likes