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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • OscarDC
  • Moderator
  • 61523 Views
  • 25 replies
  • 5 likes
  • 61523 Views
  • 25 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 36698 Views
  • 19 replies
  • 2 likes
  • 36698 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Eni
  • Moderator
  • 28005 Views
  • 16 replies
  • 3 likes
  • 28005 Views
  • 16 replies
  • 3 likes

Solved!! Subscription shortened while logged into the same account on the same device

PlanSummer 3 months Premium discountCountryPolandDeviceSony Xperia XOperating SystemAndroid 8.0 Oreo My Question or IssueSo I've bought 3 months of premium for 0.99 PLN (summer discount) on 03.06 and it's working great, but I may have a bit of a prob...

  • Casual Listener
  • ...ubscription period was shortened and instead of having it till around 03.09 it now shows I'll be charged 29.99 PLN on 12.08. I've tried switching Family Plan to normal one, but it still shows I'll h...
  • Noah
  • Spotify Star
  • 749 Views
  • 3 replies
  • 0 likes
  • Premium
    shortened
  • 749 Views
  • 3 replies
  • 0 likes