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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • MafeG
  • Moderator
  • 46081 Views
  • 16 replies
  • 4 likes
  • 46081 Views
  • 16 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 28948 Views
  • 19 replies
  • 2 likes
  • 28948 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • pzimring
  • Visitor
  • 20306 Views
  • 6 replies
  • 1 likes
  • 20306 Views
  • 6 replies
  • 1 likes

Superuser Contribution Advertising is frequencly all 15 minutes

PlanFreeCountryFranceDeviceLaptop HP Operating SystemWindows 10 version 20h2OS :19042.844 My Question or Issuewhy the ads run every 15 minutes and it cuts the songs all the time. it is not better to broadcast the ad every 2 hours or every 5 hours rat...

  • Composer
  • Plan Free Country France Device Laptop  HP   Operating System Windows 10  version 20h2 OS :19042.844   My Question or Issue why the ads run every 15 minutes and it...
  • Flanstario1
  • Composer
  • 257 Views
  • 2 replies
  • 1 likes
  • advertising
    Free
    PC
  • 257 Views
  • 2 replies
  • 1 likes

Payment for Premium not Working

PlanFreeCountry USA DeviceIphone 11Operating SystemiOS 13.4.1 My Question or IssueMy subscription just ran out a day or two a go however it won't let me purchase a premium subscription again? it keeps telling me to try again and I've tried on my phon...

  • Casual Listener
  •   Plan Free Country  USA   Device Iphone 11 Operating System iOS 13.4.1   My Question or Issue My subscription just ran out a day or two a go however it won't let me p...
  • OneByBoo
  • Community Legend
  • 500 Views
  • 5 replies
  • 1 likes
  • PC
  • 500 Views
  • 5 replies
  • 1 likes