Announcements

Help Wizard

Step 1

NEXT STEP

Topics with Label: purchase error

Labels

Forum Posts

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

151756 Views

69 replies

10 likes

Premium for Family
  • 151756 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

97636 Views

89 replies

4 likes

  • 97636 Views
  • 89 replies
  • 4 likes

Charged twice in one day even though I never got premium

I saw a deal on Spotify that offered 3 months of premium for €9.99 I proceeded with the offer until when I pressed purchase, it says you are not eligible for this offer. I then check my bank account later and shows that I have been charged €9.99 on t...

Newbie

I saw a deal on Spotify that offered 3 months of premium for €9.99 I proceeded with the offer until when I pressed purchase, it says you are not eligible for this offer. I then check my bank account ...

406 Views

0 replies

0 likes

purchase error
Refund subscription
  • 406 Views
  • 0 replies
  • 0 likes