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Topics with Label: purchase error

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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 6644 Views
  • 23 replies
  • 2 likes
  • 6644 Views
  • 23 replies
  • 2 likes

Charged twice in one day even though I never got premium

I saw a deal on Spotify that offered 3 months of premium for €9.99 I proceeded with the offer until when I pressed purchase, it says you are not eligible for this offer. I then check my bank account later and shows that I have been charged €9.99 on t...

  • Newbie
  • I saw a deal on Spotify that offered 3 months of premium for €9.99 I proceeded with the offer until when I pressed purchase, it says you are not eligible for this offer. I then check my bank account ...
  • 276 Views
  • 0 replies
  • 0 likes
  • purchase error
    Refund subscription
  • 276 Views
  • 0 replies
  • 0 likes