Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Discovery & Promo

Labels

Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • nacho121
  • Visitor
  • 11309 Views
  • 24 replies
  • 2 likes
  • 11309 Views
  • 24 replies
  • 2 likes

Is there premium discount event?

It's the first time I'm using spotify, but I think I should wait a bit more for joining premium if there is an event like a discount. Was there ever an event like that before?

  • Newbie
  • It's the first time I'm using spotify, but I think I should wait a bit more for joining premium if there is an event like a discount. Was there ever an event like that before?
  • Hamikos
  • Roadie
  • 335 Views
  • 1 replies
  • 1 likes
  • Discovery & Promo
  • 335 Views
  • 1 replies
  • 1 likes

First time free trial

Currently there is promotion for 3 month for the first timer spotify premium subscription.but when i want to register and after fill in my credit card information, it stated that i have used the free trial before. As far i know i never subscribe to a...

  • Visitor
  • Currently there is promotion for 3 month for the first timer spotify premium subscription. but when i want to register and after fill in my credit card information, it stated that i have used the fr...
  • Billy-J
  • Spotify Star
  • 484 Views
  • 1 replies
  • 0 likes
  • Discovery & Promo
  • 484 Views
  • 1 replies
  • 0 likes