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Topics with Label: Discovery & Promo

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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • AlejaR
  • Moderator
  • 76047 Views
  • 27 replies
  • 5 likes
  • 76047 Views
  • 27 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 43318 Views
  • 19 replies
  • 2 likes
  • 43318 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Prash321
  • Visitor
  • 31343 Views
  • 17 replies
  • 3 likes
  • 31343 Views
  • 17 replies
  • 3 likes

Is there premium discount event?

It's the first time I'm using spotify, but I think I should wait a bit more for joining premium if there is an event like a discount. Was there ever an event like that before?

  • Newbie
  • It's the first time I'm using spotify, but I think I should wait a bit more for joining premium if there is an event like a discount. Was there ever an event like that before?
  • Hamikos
  • Gig Goer
  • 252 Views
  • 1 replies
  • 1 likes
  • Discovery & Promo
  • 252 Views
  • 1 replies
  • 1 likes

First time free trial

Currently there is promotion for 3 month for the first timer spotify premium subscription.but when i want to register and after fill in my credit card information, it stated that i have used the free trial before. As far i know i never subscribe to a...

  • Visitor
  • Currently there is promotion for 3 month for the first timer spotify premium subscription. but when i want to register and after fill in my credit card information, it stated that i have used the fr...
  • Billy-J
  • Spotify Star
  • 358 Views
  • 1 replies
  • 0 likes
  • Discovery & Promo
  • 358 Views
  • 1 replies
  • 0 likes