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Topics with Label: Premium Duo

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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 4666 Views
  • 23 replies
  • 2 likes
  • 4666 Views
  • 23 replies
  • 2 likes

Solved!!Superuser Contribution Your premium have been stopped and always you open the app music stop. I still have Duo Plan

PlanDUO PREMIUM CountryFINLAND DeviceSamsung Galaxy S22 Ultra 5G Operating SystemAndroid 13 My Question or IssueI have been 7 years continously premium member and now my card details got old and payment didn't go.I didn't update card details before w...

  • Casual Listener
  • Plan DUO PREMIUM  Country FINLAND  Device Samsung Galaxy S22 Ultra 5G  Operating System Android 13   My Question or Issue I have been 7 years continously premium member ...
  • Tonza
  • Casual Listener
  • 251 Views
  • 3 replies
  • 0 likes
  • "ISSUE"
    Family payment
    Premium Duo
    Spotify premium problem
    stopped working
  • 251 Views
  • 3 replies
  • 0 likes

Premium Duo Issue

PlanPremium DuoCountrySouth KoreaDevice(iPhone 12) OS(Windows) My Question or IssueMy husband recently switched to Premium Duo so that I could use as well.It my settings on the iPhone app, it says I am a registered as Premium Duo (It also confirms th...

  • Visitor
  • Plan Premium Duo Country South Korea Device (iPhone 12)   OS (Windows)   My Question or Issue My husband recently switched to Premium Duo so that I could use as well. It my sett...
  • Maxim
  • Spotify Star
  • 174 Views
  • 1 replies
  • 0 likes
  • Premium Duo
  • 174 Views
  • 1 replies
  • 0 likes

Superuser Contribution Does Premium membership stack?

My Question or IssueI bought a Premium Family membership whilst having ongoing Premium Duo membership. Will the Premium family membership renew right after the Premium Duo membership or for how long would I have to wait for the membership status to u...

  • Newbie
  • My Question or Issue I bought a Premium Family membership whilst having ongoing Premium Duo membership. Will the Premium family membership renew right after the Premium Duo membership or for how lon...
  • AlejaR
  • Moderator
  • 372 Views
  • 1 replies
  • 0 likes
  • Premium
    Premium Duo
    Premium family
    Subscriptions
  • 372 Views
  • 1 replies
  • 0 likes

Partner cannot join Premium Duo despite address being correct

PlanPremium DuoCountrySwitzerland My Question or IssueI recently joined Premium Duo (today) for me and my partner. I added our current address info and send the link to my partner. She is being asked to verify the address and enters the same info. Ho...

  • Visitor
  • Plan Premium Duo Country Switzerland   My Question or Issue I recently joined Premium Duo (today) for me and my partner. I added our current address info and send the link to my partner. S...
  • Billy-J
  • Spotify Star
  • 684 Views
  • 1 replies
  • 0 likes
  • Address Problem
    Premium Duo
  • 684 Views
  • 1 replies
  • 0 likes

Does my existing library copy onto both accounts in Spotify Duo

PlanPremiumCountryUKDeviceALLOperating SystemALL My Question or IssueI am thinking about upgrading to a Premium Duo account and wanted to know when the account is initially opened, do both accounts start with all the songs/playlists etc on my existin...

  • Newbie
  • Plan Premium Country UK Device ALL Operating System ALL   My Question or Issue I am thinking about upgrading to a Premium Duo account and wanted to know when the account is initially o...
  • AdamDam
  • Spotify Star
  • 879 Views
  • 1 replies
  • 0 likes
  • Premium Duo
  • 879 Views
  • 1 replies
  • 0 likes

Superuser Contribution I'm being charged for Premium even though I joined my partner's Duo Mix account.

Recently, my partner upgraded to a Duo account for us. He sent me the invite which I accepted and joined, but when I am on the app on my iPhone, my account just says premium. I was charged 2 days ago for a premium account, so we are essentially doubl...

  • Casual Listener
  • Recently, my partner upgraded to a Duo account for us. He sent me the invite which I accepted and joined, but when I am on the app on my iPhone, my account just says premium.   I was charged 2...
  • Mihail
  • Spotify Legend
  • 3525 Views
  • 4 replies
  • 0 likes
  • account not updating
    Duo Mix
    Premium Duo
  • 3525 Views
  • 4 replies
  • 0 likes

Ineligible for Premium Duo upgrade

PlanPremium + HuluCountryUnited StatesDevice(Samsung Galaxy Note 8, Microsoft Surface Book 1)Operating System(Android Pie, Windows 10) My Question or IssueI get a message saying that I am ineligible to upgrade to Premium Duo. I'm currently paying for...

  • Visitor
  • Plan Premium + Hulu Country United States Device (Samsung Galaxy Note 8, Microsoft Surface Book 1) Operating System (Android Pie, Windows 10)   My Question or Issue I get a message say...
  • Billy-J
  • Spotify Star
  • 314 Views
  • 1 replies
  • 1 likes
  • Premium Duo
    Subscriptions with Hulu
    upgrade problem
  • 314 Views
  • 1 replies
  • 1 likes

Solved!! Premium duo family living separately

PlanPremium duoCountryUKDeviceN/AOperating SystemN/A My Question or IssueMy sister and i would like to join the premium duo but we don't live together. Could this option be opened up to us?

  • Visitor
  • Plan Premium duo Country UK Device N/A Operating System N/A   My Question or Issue My sister and i would like to join the premium duo but we don't live together. Could this option be o...
  • OneByBoo
  • Roadie
  • 12995 Views
  • 1 replies
  • 0 likes
  • Premium Duo
  • 12995 Views
  • 1 replies
  • 0 likes

Solved!! I don't want spotify premium duo

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 1893 Views
  • 3 replies
  • 0 likes
  • Premium Duo
    single
  • 1893 Views
  • 3 replies
  • 0 likes

Change to Duo from Family

I'm trying to change to Spotify Duo. It says that my current family member will be converted to the free Spotify. But I want my daughter (the only other member of the household) to be the second Duo member. How do I do this as part of the plan-change...

  • Visitor
  • I'm trying to change to Spotify Duo. It says that my current family member will be converted to the free Spotify. But I want my daughter (the only other member of the household) to be the second Duo ...
  • Emilia_8
  • Community Legend
  • 764 Views
  • 1 replies
  • 0 likes
  • change plan
    Family Premium Plan
    Premium Duo
  • 764 Views
  • 1 replies
  • 0 likes

Premium Duo interrupts playback?

I may have misread the product, but isn't the idea to be able to play seperate music, provided that you share the same physical homeadress? I recently updated to Premium Duo assuming I could share it with my girlfriend. But everything she plays music...

  • Casual Listener
  • I may have misread the product, but isn't the idea to be able to play seperate music, provided that you share the same physical homeadress?   I recently updated to Premium Duo assuming I could...
  • Brunelicia
  • Community Legend
  • 1580 Views
  • 3 replies
  • 0 likes
  • Premium Duo
  • 1580 Views
  • 3 replies
  • 0 likes