Topics with Label: Mobile

Casual Listener

Please advise:  I tried signing up for the free 3-month trial just now.  Says I've "already taken a trial" -- but I never have.  I do not even have a single receipt in my receipts fold...

Rnl

Visitor

2521 Views

2 replies

0 likes

Newbie

So my friend had given me a Spotify gift card for one month of premium, and when I redeemed it on my Windows computer it worked totally fine. On the same account, I went to my iPhone 12 and tried to ...

Eni

Moderator

400 Views

1 replies

0 likes

Visitor

One day I was just listening to some music and today I open Spotify and go to my liked songs playlist and it only plays 30 second clips of songs! Why is it doing this? and you should change that or t...

253 Views

0 replies

0 likes

Visitor

I am paying for 2 separate individual accounts and would like to combine the 2 under the Premium Duo plan but can’t figure it out.

Alex

Spotify Legend

395 Views

1 replies

0 likes

Visitor

how does it work when you quit starbucks? I have had free premiuim for years. I would like to keep my account and all my playlists and just start paying the monthly fee. How does this all work??

CarlosE

Spotify Legend

1337 Views

1 replies

0 likes

Visitor

Originally set up Premium Account paying 9.99 from my bank account. Then my mobile company offered a free deal for 1 year. I was not aware I'd agreed to it but after one year they asked me if I w...

Luan

Spotify Star

550 Views

1 replies

0 likes

Visitor

Make it more user friendly and easy to redeem else it just leaves a bad taste towards Spotify for new users like me. 

Luke

Spotify Star

904 Views

1 replies

0 likes

Visitor

I'm trying to subscribe to the premium duo plan, but the only payment option is via Vodacom. There's is a card option visible but clicking it redirects me to payment via Vodacom. Is there a way to su...

Elena

Moderator

365 Views

1 replies

0 likes

Visitor

I am being charged monthly from Spotify, and I haven’t used the app in over a year, and it’s not even on my phone. I have four emails, and I checked the first two, which are free accounts, and the se...

Maxim

Spotify Star

594 Views

1 replies

0 likes

Visitor

SPOTİFY üyeliğim Eylül öğrenci olduğumu tekrardan doğrulamam dedi. Ben de öğrenci hala olduğumu ispatladım ve öğrenci hesabımın devam ettiği planı gördüm. Fakat fatura kesim zamanı benden normal plan...

Xenia

Moderator

612 Views

2 replies

0 likes

Casual Listener

...early Premium with mobile. When ever I select yearly in any of the payment options it switches to credit card. How do I pay by mobile. I have tried to: - Buy in incognito. - Use a ***spotify**y...

Xenia

Moderator

1181 Views

4 replies

0 likes

Music Fan

Can not enter credit card information in mobile app Holding the credit card in my hand, wanting to spend my money on Spotify i can not find the way to use it in the mobile app.   No i...

Petya

Community Legend

1024 Views

3 replies

0 likes

Casual Listener

I am a Spotify Family Plan subscriber. In order to access the Google Home Mini offer, I tried to swtich to Spotify Premium, but got a message that I was not eligible for that offer. I looked at the T...

ObeyYourElders

Regular

2259 Views

11 replies

20 likes

Newbie

...ear to subscibe for that.   Now Dec. 14 I'm trying to get the monthly subscription but I keep getting the "not eligible" note. I tried both the card and mobile carrier payment methods, still n...

Jose_M

Spotify Star

448 Views

1 replies

0 likes

Newbie

I paid for Spotify premium about have been using it trouble free for a few years now. 2 days ago it goes back to the free version. I last payed the bill on 27th feb 18. I have tried logging out and b...

Luke

Spotify Star

537 Views

1 replies

1 likes

Gig Goer

...potify on mobile devices without the Shuffle Play requirement.  In reality, that should be a cheaper Spotify Premium package, including all features, but keep ads, that is cheaper than Spotify P...

Billy-J

Spotify Star

577 Views

1 replies

0 likes

Newbie

I change a payment information and Spotify wrote me that I must update payment information. So I went to Subscription and payment and I click on updates under my card number and nothing hap...

Alfredo

Roadie

726 Views

1 replies

0 likes

Newbie

So, just created another account that is not connected with my facebook and as I was going for the payment I noticed that the payment via mobile is not available. So I searched the net and most of t...

Alfredo

Roadie

1764 Views

1 replies

0 likes