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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • AlejaR
  • Moderator
  • 76275 Views
  • 27 replies
  • 5 likes
  • 76275 Views
  • 27 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 43376 Views
  • 19 replies
  • 2 likes
  • 43376 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Prash321
  • Visitor
  • 31406 Views
  • 17 replies
  • 3 likes
  • 31406 Views
  • 17 replies
  • 3 likes

Cannot get a pin to pay subscription

PlanDuoCountryIndonesiaDeviceAsus Zenfone 4 Max ProOperating SystemAndroid OreoMy Question or Issuei cannot get my pin to pay subscription, it's been a day with nomerous trial. no message no emailPayment: indosat ooredoo

  • Casual Listener
  • Plan Duo Country Indonesia Device Asus Zenfone 4 Max Pro Operating System Android Oreo My Question or Issue i cannot get my pin to pay subscription, it's been a day with nomerous trial. no m...
  • Billy-J
  • Spotify Star
  • 524 Views
  • 3 replies
  • 0 likes
  • duo plan
    Error
    PIN
  • 524 Views
  • 3 replies
  • 0 likes

Superuser Contribution Haven't received any PIN number yet.

I typed in my correct mobile number yet there are no text messages on my phone from Spotify containing the PIN number which is needed for the transaction. I've been waiting for a day now. I've tried doing it all over again but no text message from Sp...

  • Casual Listener
  • I typed in my correct mobile number yet there are no text messages on my phone from Spotify containing the PIN number which is needed for the transaction. I've been waiting for a day now. I've t...
  • Alejandro_C
  • Spotify Legend
  • 271 Views
  • 1 replies
  • 0 likes
  • PIN
  • 271 Views
  • 1 replies
  • 0 likes