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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
68234 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
133136 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
69515 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
252685 Views
155 replies
13 likes
Premium PlanCanada DeviceiPhone 6S+Operating SystemiOS 12.3.1 My account didn’t have enough to pay on time, some premium features had been disabled. The payment has now been taken from my bank account but the features weren’t re-enabled. I can no lon...
Premium Plan Canada Device iPhone 6S+ Operating System iOS 12.3.1 My account didn’t have enough to pay on time, some premium features had been disabled. The payment has now been...
Spotify Star
514 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
411 Views
1 replies
0 likes
Hello, I'm having trouble with paying my Spotify subscription. I used to have Premium subscription every month until I had bank issues with my debit card and my payment was not authorized so I was downgraded to Free subscription. Now my bank issues w...
Hello, I'm having trouble with paying my Spotify subscription. I used to have Premium subscription every month until I had bank issues with my debit card and my payment was not authorized so I was do...
Community Legend
895 Views
1 replies
0 likes
Good evening so I created a family account under this name (in addition to my student account) in the beginning of. December. In December I cancelled this account and changed it to Spotify free (email receipt is attached below. Since then I have been...
Good evening so I created a family account under this name (in addition to my student account) in the beginning of. December. In December I cancelled this account and changed it to Spotify fre...
Spotify Star
1384 Views
3 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanTrying to be premium againCountry CanadaDeviceiPhone 5seOperating SystemIdk 11 something My Question or Issue I’ve used my debit...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Trying to be premium again Country Canada Device iPhone 5se O...
Spotify Legend
412 Views
1 replies
0 likes
First off I'd like to say I've made some late payments, and I was wondering if that's the issue.But basically my charge date is consistently changing, it began on January 22, then I was charged on February 14, and now I'm being charged on March 3rd. ...
First off I'd like to say I've made some late payments, and I was wondering if that's the issue. But basically my charge date is consistently changing, it began on January 22, then I was charged on ...
Spotify Star
381 Views
1 replies
0 likes
Recently I redeemed an e-gift card for 6 months of premium and then I've been getting notifications on both the application for Windows and the android app that my payment failed. Please help.
Recently I redeemed an e-gift card for 6 months of premium and then I've been getting notifications on both the application for Windows and the android app that my payment failed. Please help.
Roadie
1663 Views
1 replies
0 likes
