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Topics with Label: Payment Failed

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Solved!! Access to Hulu not working

PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...

Casual Listener

ssurrounds

Visitor

72764 Views

31 replies

2 likes

Account
  • 72764 Views
  • 31 replies
  • 2 likes

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

157359 Views

69 replies

10 likes

Premium for Family
  • 157359 Views
  • 69 replies
  • 10 likes

Superuser Contribution HBL Debit Mastercard not working in Pakistan

PlanPremiumCountryPakistanDeviceSamsung Galaxy A52sOperating SystemAndroid 12 My Question or IssueI am trying to get the 3 months free promotional offer by spotify for samsung users. I tried to start my subscription with my HBL debit Mastercard and I...

Casual Listener

Plan Premium Country Pakistan Device Samsung Galaxy A52s Operating System Android 12   My Question or Issue I am trying to get the 3 months free promotional offer by spotify for samsun...

Smants

Visitor

3995 Views

6 replies

0 likes

debit
HBL
mastercard
Pakistan
Payment Failed
  • 3995 Views
  • 6 replies
  • 0 likes

Superuser Contribution Payment Failed Message but Payment was Successful

PlanPremiumDevicePoxo X3 ProOperating SystemAndroid 11 RKQ1 / MIUI 12.5.4 My Question or IssueI am experiencing the following odd behavior lately when accessing the app through my phone. My Spotify Premium payment was successful on January 8, 2022, a...

Casual Listener

Plan Premium Device Poxo X3 Pro Operating System Android 11 RKQ1 / MIUI 12.5.4   My Question or Issue I am experiencing the following odd behavior lately when accessing the app through m...

Jeremy

Spotify Legend

3971 Views

5 replies

1 likes

payment error
Payment Failed
  • 3971 Views
  • 5 replies
  • 1 likes