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Re-Initiate Premium Mini

Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...

Casual Listener

juar

Visitor

67830 Views

18 replies

94 likes

  • 67830 Views
  • 18 replies
  • 94 likes

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

132903 Views

69 replies

10 likes

Premium for Family
  • 132903 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

68913 Views

89 replies

4 likes

  • 68913 Views
  • 89 replies
  • 4 likes

Superuser Contribution HBL Debit Mastercard not working in Pakistan

PlanPremiumCountryPakistanDeviceSamsung Galaxy A52sOperating SystemAndroid 12 My Question or IssueI am trying to get the 3 months free promotional offer by spotify for samsung users. I tried to start my subscription with my HBL debit Mastercard and I...

Casual Listener

Plan Premium Country Pakistan Device Samsung Galaxy A52s Operating System Android 12   My Question or Issue I am trying to get the 3 months free promotional offer by spotify for samsun...

Smants

Visitor

3409 Views

6 replies

0 likes

debit
HBL
mastercard
Pakistan
Payment Failed
  • 3409 Views
  • 6 replies
  • 0 likes

Superuser Contribution Payment Failed Message but Payment was Successful

PlanPremiumDevicePoxo X3 ProOperating SystemAndroid 11 RKQ1 / MIUI 12.5.4 My Question or IssueI am experiencing the following odd behavior lately when accessing the app through my phone. My Spotify Premium payment was successful on January 8, 2022, a...

Casual Listener

Plan Premium Device Poxo X3 Pro Operating System Android 11 RKQ1 / MIUI 12.5.4   My Question or Issue I am experiencing the following odd behavior lately when accessing the app through m...

Jeremy

Spotify Legend

3128 Views

5 replies

1 likes

payment error
Payment Failed
  • 3128 Views
  • 5 replies
  • 1 likes