Topics with Label: Payment Failed

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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • OscarDC
  • Moderator
  • 72153 Views
  • 25 replies
  • 5 likes
  • 72153 Views
  • 25 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 41896 Views
  • 19 replies
  • 2 likes
  • 41896 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Eni
  • Moderator
  • 29888 Views
  • 16 replies
  • 3 likes
  • 29888 Views
  • 16 replies
  • 3 likes

Superuser Contribution HBL Debit Mastercard not working in Pakistan

PlanPremiumCountryPakistanDeviceSamsung Galaxy A52sOperating SystemAndroid 12 My Question or IssueI am trying to get the 3 months free promotional offer by spotify for samsung users. I tried to start my subscription with my HBL debit Mastercard and I...

  • Casual Listener
  • Plan Premium Country Pakistan Device Samsung Galaxy A52s Operating System Android 12   My Question or Issue I am trying to get the 3 months free promotional offer by spotify for samsun...
  • Smants
  • Visitor
  • 952 Views
  • 6 replies
  • 0 likes
  • debit
    HBL
    mastercard
    Pakistan
    Payment Failed
  • 952 Views
  • 6 replies
  • 0 likes

Superuser Contribution Payment Failed Message but Payment was Successful

PlanPremiumDevicePoxo X3 ProOperating SystemAndroid 11 RKQ1 / MIUI 12.5.4 My Question or IssueI am experiencing the following odd behavior lately when accessing the app through my phone. My Spotify Premium payment was successful on January 8, 2022, a...

  • Casual Listener
  • Plan Premium Device Poxo X3 Pro Operating System Android 11 RKQ1 / MIUI 12.5.4   My Question or Issue I am experiencing the following odd behavior lately when accessing the app through m...
  • Jeremy
  • Spotify
  • 1444 Views
  • 5 replies
  • 0 likes
  • payment error
    Payment Failed
  • 1444 Views
  • 5 replies
  • 0 likes