Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Family premium account

Labels

Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • nacho121
  • Visitor
  • 10444 Views
  • 24 replies
  • 2 likes
  • 10444 Views
  • 24 replies
  • 2 likes

Solved!!Superuser Contribution paid via gcash virtual pay

hi! Yesterday i tried to upgrade my accnt to family premium using my American Express card on gcash its say invalid transaction. I tried it twice. Nothing happen still on free. Yet my gcash already deducted my account twice. Plan Free/Premium Country...

  • Casual Listener
  • hi! Yesterday i tried to upgrade my accnt to family premium using my American Express  card on gcash its say invalid transaction. I tried it twice. Nothing happen still on free. Yet my gcash alr...
  • Alfredo
  • Roadie
  • 8245 Views
  • 1 replies
  • 0 likes
  • American express
    Family premium account
    Gcash
    virtual pay
  • 8245 Views
  • 1 replies
  • 0 likes