Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Migrate

Labels

Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Mariia-cz
  • Casual Listener
  • 13313 Views
  • 26 replies
  • 2 likes
  • 13313 Views
  • 26 replies
  • 2 likes

Need help; Migrate Albums and Playlist from one account to another

PlanPremium FamilyCountry NLMy Question or IssueI have a carrier-KPN Premium account and a older account which i have now upgraded to Premium Family.Can someone from Spotify migrate the albums and playlist from the KPN account to the Family account ?

  • Casual Listener
  • Plan Premium Family Country  NL My Question or Issue I have a carrier-KPN Premium account and a older account which i have now upgraded to Premium Family. Can someone from Spotify migrate...
  • Billy-J
  • Spotify Star
  • 420 Views
  • 1 replies
  • 0 likes
  • Migrate
  • 420 Views
  • 1 replies
  • 0 likes