Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Migrate

Labels

Forum Posts

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

125781 Views

69 replies

9 likes

Premium for Family
  • 125781 Views
  • 69 replies
  • 9 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

Yordan

Moderator

51607 Views

87 replies

2 likes

  • 51607 Views
  • 87 replies
  • 2 likes

Solved!! Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

Visitor

31ctdijib5ruljhueabc

Visitor

222907 Views

139 replies

12 likes

  • 222907 Views
  • 139 replies
  • 12 likes

Need help; Migrate Albums and Playlist from one account to another

PlanPremium FamilyCountry NLMy Question or IssueI have a carrier-KPN Premium account and a older account which i have now upgraded to Premium Family.Can someone from Spotify migrate the albums and playlist from the KPN account to the Family account ?

Casual Listener

Plan Premium Family Country  NL My Question or Issue I have a carrier-KPN Premium account and a older account which i have now upgraded to Premium Family. Can someone from Spotify migrate...

Billy-J

Spotify Star

493 Views

1 replies

0 likes

Migrate
  • 493 Views
  • 1 replies
  • 0 likes