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Topics with Label: App & Features

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Forum Posts

Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • OscarDC
  • Moderator
  • 61674 Views
  • 25 replies
  • 5 likes
  • 61674 Views
  • 25 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 36757 Views
  • 19 replies
  • 2 likes
  • 36757 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Eni
  • Moderator
  • 28042 Views
  • 16 replies
  • 3 likes
  • 28042 Views
  • 16 replies
  • 3 likes

Superuser Contribution Premium Payment problem....

I'm trying to pay premium ( 6,99€) but for some reason Spotify doesn't accept it. I used visa card, PayPal but the result was nothing...That happens more than 1 month and I don't know what to do. I literally tried everything...

  • Visitor
  • I'm trying to pay premium ( 6,99€) but for some reason Spotify doesn't accept it. I used visa card, PayPal but the result was nothing...That happens more than 1 month and I don't know what to do. I l...
  • OscarDC
  • Moderator
  • 254 Views
  • 3 replies
  • 0 likes
  • App & Features
  • 254 Views
  • 3 replies
  • 0 likes

Problem with my premium account

Hello, I have problem with my premium account. I have paid every month for my premium account but I did not receive the premium acoount. My money went away from my bank account but my spotify account shows that I still have spotify free. I have been ...

  • Visitor
  • Hello, I have problem with my premium account. I have paid every month for my premium account but I did not receive the premium acoount. My money went away from my bank account but my spotify account...
  • Sebasty
  • Spotify Star
  • 148 Views
  • 1 replies
  • 0 likes
  • App & Features
    Music Discussion
  • 148 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cancelling Hulu add on Spotify premium for students

I can't seem to cancel my Hulu add-on on my account. On the directions, I found it says to go to account overview and click deactivate Hulu, but I cannot find the deactivate Hulu option anywhere.

  • Newbie
  • I can't seem to cancel my Hulu add-on on my account. On the directions, I found it says to go to account overview and click deactivate Hulu, but I cannot find the deactivate Hulu option anywhere.
  • Alex
  • Moderator
  • 110 Views
  • 1 replies
  • 0 likes
  • App & Features
    Social & Random
  • 110 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium plan

I canceled my premium plan months ago and I'm still being charged 

  • Visitor
  • I canceled my premium plan months ago and I'm still being charged 
  • Novy
  • Moderator
  • 134 Views
  • 2 replies
  • 0 likes
  • App & Features
  • 134 Views
  • 2 replies
  • 0 likes

Superuser Contribution Subscription by transfer or pay by airtime

I have tried to pay with my card but it's not working...I need to renew my subscription....so I suggest a transfer option...dis is option is necessary please... thank

  • Visitor
  • I have tried to pay with my card but it's not working...I need to renew my subscription....so I suggest a transfer option...dis is option is necessary please... thank
  • Kiril
  • Moderator
  • 204 Views
  • 1 replies
  • 1 likes
  • App & Features
  • 204 Views
  • 1 replies
  • 1 likes

Superuser Contribution 2 months free trial

Spotify is giving me the option to take a 2 months free trial but whenever i click on the ad it won't show anything... Is it fake publicity?

  • Visitor
  • Spotify is giving me the option to take a 2 months free trial but whenever i click on the ad it won't show anything... Is it fake publicity?
  • Alex
  • Moderator
  • 141 Views
  • 1 replies
  • 0 likes
  • App & Features
  • 141 Views
  • 1 replies
  • 0 likes

Superuser Contribution Updating payment method redirects to purchase more expensive plan

My payment card got renewed and I got an email from you. I started to type the info to my account and was about to click 'Next' whe I realised that you were trying to make me subscribe to the 14,99 Duo plan instead of the Student plan I have now. I d...

  • Casual Listener
  • My payment card got renewed and I got an email from you. I started to type the info to my account and was about to click 'Next' whe I realised that you were trying to make me subscribe to the 14,99 D...
  • Luan
  • Spotify Star
  • 697 Views
  • 1 replies
  • 1 likes
  • App & Features
  • 697 Views
  • 1 replies
  • 1 likes

Premium and Change of country

Hey! I hope you are safe and doing well. I had a quick question regarding the change in location. I am from India but will soon be travelling to the US for my further studies. Will my premium One-year plan continue uninterrupted? Secondly, will I be ...

  • Casual Listener
  • Hey! I hope you are safe and doing well. I had a quick question regarding the change in location. I am from India but will soon be travelling to the US for my further studies. Will my premium One-yea...
  • Billy-J
  • Spotify Star
  • 318 Views
  • 5 replies
  • 0 likes
  • App & Features
  • 318 Views
  • 5 replies
  • 0 likes