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Topics with Label: App & Features

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Solved!! Access to Hulu not working

PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...

Casual Listener

ssurrounds

Visitor

72077 Views

31 replies

2 likes

Account
  • 72077 Views
  • 31 replies
  • 2 likes

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

156740 Views

69 replies

10 likes

Premium for Family
  • 156740 Views
  • 69 replies
  • 10 likes

Superuser Contribution Premium Payment problem....

I'm trying to pay premium ( 6,99€) but for some reason Spotify doesn't accept it. I used visa card, PayPal but the result was nothing...That happens more than 1 month and I don't know what to do. I literally tried everything...

Visitor

I'm trying to pay premium ( 6,99€) but for some reason Spotify doesn't accept it. I used visa card, PayPal but the result was nothing...That happens more than 1 month and I don't know what to do. I l...

OscarDC

Moderator

690 Views

3 replies

0 likes

App & Features
  • 690 Views
  • 3 replies
  • 0 likes

Problem with my premium account

Hello, I have problem with my premium account. I have paid every month for my premium account but I did not receive the premium acoount. My money went away from my bank account but my spotify account shows that I still have spotify free. I have been ...

Visitor

Hello, I have problem with my premium account. I have paid every month for my premium account but I did not receive the premium acoount. My money went away from my bank account but my spotify account...

Sebasty

Community Legend

594 Views

1 replies

0 likes

App & Features
Music Discussion
  • 594 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cancelling Hulu add on Spotify premium for students

I can't seem to cancel my Hulu add-on on my account. On the directions, I found it says to go to account overview and click deactivate Hulu, but I cannot find the deactivate Hulu option anywhere.

Newbie

I can't seem to cancel my Hulu add-on on my account. On the directions, I found it says to go to account overview and click deactivate Hulu, but I cannot find the deactivate Hulu option anywhere.

Alex

Spotify Legend

516 Views

1 replies

0 likes

App & Features
Social & Random
  • 516 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium plan

I canceled my premium plan months ago and I'm still being charged 

Visitor

I canceled my premium plan months ago and I'm still being charged 

Novy

Moderator

561 Views

2 replies

0 likes

App & Features
  • 561 Views
  • 2 replies
  • 0 likes

Superuser Contribution Subscription by transfer or pay by airtime

I have tried to pay with my card but it's not working...I need to renew my subscription....so I suggest a transfer option...dis is option is necessary please... thank

Visitor

I have tried to pay with my card but it's not working...I need to renew my subscription....so I suggest a transfer option...dis is option is necessary please... thank

Kiril

Moderator

2172 Views

1 replies

1 likes

App & Features
  • 2172 Views
  • 1 replies
  • 1 likes

Superuser Contribution 2 months free trial

Spotify is giving me the option to take a 2 months free trial but whenever i click on the ad it won't show anything... Is it fake publicity?

Visitor

Spotify is giving me the option to take a 2 months free trial but whenever i click on the ad it won't show anything... Is it fake publicity?

Alex

Spotify Legend

477 Views

1 replies

0 likes

App & Features
  • 477 Views
  • 1 replies
  • 0 likes

Superuser Contribution Updating payment method redirects to purchase more expensive plan

My payment card got renewed and I got an email from you. I started to type the info to my account and was about to click 'Next' whe I realised that you were trying to make me subscribe to the 14,99 Duo plan instead of the Student plan I have now. I d...

Casual Listener

My payment card got renewed and I got an email from you. I started to type the info to my account and was about to click 'Next' whe I realised that you were trying to make me subscribe to the 14,99 D...

Luan

Spotify Star

1012 Views

1 replies

1 likes

App & Features
  • 1012 Views
  • 1 replies
  • 1 likes

Premium and Change of country

Hey! I hope you are safe and doing well. I had a quick question regarding the change in location. I am from India but will soon be travelling to the US for my further studies. Will my premium One-year plan continue uninterrupted? Secondly, will I be ...

Casual Listener

Hey! I hope you are safe and doing well. I had a quick question regarding the change in location. I am from India but will soon be travelling to the US for my further studies. Will my premium One-yea...

Billy-J

Spotify Star

924 Views

5 replies

0 likes

App & Features
  • 924 Views
  • 5 replies
  • 0 likes