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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67787 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132866 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
68764 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
251794 Views
155 replies
13 likes
I'm a paying Spotify user and the UI is polluted by dumb "COVID-19" information, it has nothing to do with playing music and podcasts. Get it off my screen who the heck do you think you are? Cnn? Do you think anyone hasn't been bombarded enough by th...
I'm a paying Spotify user and the UI is polluted by dumb "COVID-19" information, it has nothing to do with playing music and podcasts. Get it off my screen who the heck do you think you are? Cnn? Do ...
311 Views
0 replies
0 likes
The instructions said I should be able to deactivate it under My Services but there's no deactivate button on that page - mine only shows "Start Watching".
The instructions said I should be able to deactivate it under My Services but there's no deactivate button on that page - mine only shows "Start Watching".
Community Legend
566 Views
1 replies
1 likes
Hey folks, We're getting reports that you're getting an error when trying to update your payment details. The error is: "Oops, something went wrong. Please try again or contact our support team." If you’re experiencing this issue, make sure to add yo...
Hey folks, We're getting reports that you're getting an error when trying to update your payment details. The error is: "Oops, something went wrong. Please try again or contact our su...
Spotify Legend
1949 Views
3 replies
32 likes
hello spotify!something weird just happened when i logged into spotify.i had ads!when i log in with facebook i dont have ever apps but with spotify direct i have ads.i use cracked version from happymod on my phone and i never have ads there also.que ...
hello spotify! something weird just happened when i logged into spotify. i had ads! when i log in with facebook i dont have ever apps but with spotify direct i have ads. i use cracked version fro...
Spotify Legend
873 Views
5 replies
1 likes
This is pretty dumb. I was given $30 in gift card as a gift and they are useless because of I am a premium subscriber. Not a fan, money is money. I don't get it. Now what do I do with my gift card?
This is pretty dumb. I was given $30 in gift card as a gift and they are useless because of I am a premium subscriber. Not a fan, money is money. I don't get it. Now what do I do with my gift card?
Spotify Star
514 Views
1 replies
0 likes
Hello. How do I get my account to be tax exempt. I am Indian Status possessing a status card and live in Ontario Canada.
Hello. How do I get my account to be tax exempt. I am Indian Status possessing a status card and live in Ontario Canada.
Spotify Star
1781 Views
1 replies
0 likes
Hello guys,I'm trying to redeem my Google Mini but when redirected to the Google Store, the website keeps stating that the store is not available in the region. My Spotify account was created and paid for using a US credit card with a US address, but...
Hello guys, I'm trying to redeem my Google Mini but when redirected to the Google Store, the website keeps stating that the store is not available in the region. My Spotify account was created and p...
Spotify Star
556 Views
1 replies
0 likes
Hello,I verified my account as student in July this year and I got charged normal 100% price for subscription in the past month. Can someone explain me why this happened?
Hello, I verified my account as student in July this year and I got charged normal 100% price for subscription in the past month. Can someone explain me why this happened?
Community Legend
702 Views
1 replies
0 likes
So if I upgrade to Spotify premium with the Hulu bundle, what happens to my current Hulu account that I pay via iTunes? How does billing change and do I keep my current Hulu account? Thanks
So if I upgrade to Spotify premium with the Hulu bundle, what happens to my current Hulu account that I pay via iTunes? How does billing change and do I keep my current Hulu account? T...
Spotify Star
860 Views
1 replies
1 likes
PlanFreeCountry United StatesDeviceLG-H631/Windows (not UWP)Operating SystemAndroid 6.0/Windows 7/Windows 8.1/Windows 10My Question or IssueHello Spotify Community, I was wondering if there is a way to keep Spotify Ads whilst owning Spotify Premium, ...
Plan Free Country United States Device LG-H631/Windows (not UWP) Operating System Android 6.0/Windows 7/Windows 8.1/Windows 10 My Question or Issue Hello Spotify Community, I ...
Spotify Star
635 Views
1 replies
0 likes
we cancelled two months ago and no longer have an active account. It will not let me use my email address to log in since I cancelled my account BUT they are still charging me. How can i contact them without an active account?
we cancelled two months ago and no longer have an active account. It will not let me use my email address to log in since I cancelled my account BUT they are still charging me. How can i ...
Roadie
665 Views
2 replies
0 likes
I try to change payment from paypal to credit card and it's not working.After I try to logout - login many time. Right now I cannot subscribe premium option anymore.
I try to change payment from paypal to credit card and it's not working. After I try to logout - login many time. Right now I cannot subscribe premium option anymore.
Roadie
375 Views
1 replies
0 likes
I upgraded to the Family Premium plan last Friday 10/20/17. I invited my significant other, who lives in the same house. He received the invite, saw his code and clicked "Accept Invite." However, he is not redirected to a page to put the code in. He ...
I upgraded to the Family Premium plan last Friday 10/20/17. I invited my significant other, who lives in the same house. He received the invite, saw his code and clicked "Accept Invite." However, he ...
Roadie
649 Views
2 replies
0 likes
I'm moved from Northern Cyprus (Spotify knows this location as the Turkey because of the de-facto government) to Azerbaijan. The end of my subscription, the Spotify Windows app says:"Your country does not match the one set in your profile. To continu...
I'm moved from Northern Cyprus (Spotify knows this location as the Turkey because of the de-facto government) to Azerbaijan. The end of my subscription, the Spotify Windows app says: "Your coun...
Roadie
1123 Views
7 replies
0 likes
I have a premium account that ends on the 8/17/17, but on my phone it's already a free account with ads and no skips, but on desktop it still says that I have a premium account. Would love to hear solutions to my problem
I have a premium account that ends on the 8/17/17, but on my phone it's already a free account with ads and no skips, but on desktop it still says that I have a premium account. Would love t...
Composer
603 Views
1 replies
0 likes
