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Topics with Label: Address Problem

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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • Maxim
  • Spotify Star
  • 83814 Views
  • 30 replies
  • 5 likes
  • 83814 Views
  • 30 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 45732 Views
  • 19 replies
  • 3 likes
  • 45732 Views
  • 19 replies
  • 3 likes

Partner cannot join Premium Duo despite address being correct

PlanPremium DuoCountrySwitzerland My Question or IssueI recently joined Premium Duo (today) for me and my partner. I added our current address info and send the link to my partner. She is being asked to verify the address and enters the same info. Ho...

  • Visitor
  • Plan Premium Duo Country Switzerland   My Question or Issue I recently joined Premium Duo (today) for me and my partner. I added our current address info and send the link to my partner. S...
  • Billy-J
  • Spotify Star
  • 652 Views
  • 1 replies
  • 0 likes
  • Address Problem
    Premium Duo
  • 652 Views
  • 1 replies
  • 0 likes