Topics with Label: fees

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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • MafeG
  • Moderator
  • 45797 Views
  • 16 replies
  • 4 likes
  • 45797 Views
  • 16 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 28855 Views
  • 19 replies
  • 2 likes
  • 28855 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • pzimring
  • Visitor
  • 20228 Views
  • 6 replies
  • 1 likes
  • 20228 Views
  • 6 replies
  • 1 likes

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  • Casual Listener
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  • Billy-J
  • Spotify Star
  • 248 Views
  • 1 replies
  • 0 likes
  • fees
    Payment
    Premium
  • 248 Views
  • 1 replies
  • 0 likes

Superuser Contribution Double Charge

I have been charged twice this month. I can´t contact the Spotify Support team for a proper answer, this is the first time it happens. I checked my receipts but it only shows one fee. What´s happening? Plan: PremiumCountry: ParaguayDevices: iPhone X ...

  • Visitor
  • I have been charged  twice this month. I can´t contact the Spotify Support team for a proper answer, this is the first time it happens. I checked my receipts but it only shows one fee.  Wh...
  • Ivan
  • Spotify Legend
  • 292 Views
  • 1 replies
  • 0 likes
  • charges
    Credit Card
    fees
    Premium
  • 292 Views
  • 1 replies
  • 0 likes

Payment Failure - am I going to get charged fees?

PlanStudent Premium My Question or IssueMy payment failed this morning and I know that there wasn't enough money on my prepaid now but I now swapped money around and there is more than enough for my payment now. Spotify said they'll try to take my pa...

  • Newbie
  • ...han enough for my payment now. Spotify said they'll try to take my payment one more time but my worry is getting charged overdraft or insufficient funds fees. I was charged $25 in the past when money w...
  • Jose_M
  • Spotify Star
  • 366 Views
  • 1 replies
  • 0 likes
  • fees
    Payment failure
  • 366 Views
  • 1 replies
  • 0 likes