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Topics with Label: fees

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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 5838 Views
  • 23 replies
  • 2 likes
  • 5838 Views
  • 23 replies
  • 2 likes

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  • Casual Listener
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  • Billy-J
  • Spotify Star
  • 410 Views
  • 1 replies
  • 0 likes
  • fees
    Payment
    Premium
  • 410 Views
  • 1 replies
  • 0 likes

Superuser Contribution Double Charge

I have been charged twice this month. I can´t contact the Spotify Support team for a proper answer, this is the first time it happens. I checked my receipts but it only shows one fee. What´s happening? Plan: PremiumCountry: ParaguayDevices: iPhone X ...

  • Visitor
  • I have been charged twice this month. I can´t contact the Spotify Support team for a proper answer, this is the first time it happens. I checked my receipts but it only shows one fee. What´...
  • Ivan
  • Spotify Legend
  • 432 Views
  • 1 replies
  • 0 likes
  • Credit Card
    fees
    Premium
  • 432 Views
  • 1 replies
  • 0 likes

Payment Failure - am I going to get charged fees?

PlanStudent Premium My Question or IssueMy payment failed this morning and I know that there wasn't enough money on my prepaid now but I now swapped money around and there is more than enough for my payment now. Spotify said they'll try to take my pa...

  • Newbie
  • ...han enough for my payment now. Spotify said they'll try to take my payment one more time but my worry is getting charged overdraft or insufficient funds fees. I was charged $25 in the past when money w...
  • Jose_M
  • Spotify Star
  • 577 Views
  • 1 replies
  • 0 likes
  • fees
    Payment failure
  • 577 Views
  • 1 replies
  • 0 likes