Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: cousin

Labels

Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • nacho121
  • Visitor
  • 11370 Views
  • 24 replies
  • 2 likes
  • 11370 Views
  • 24 replies
  • 2 likes

Family Plan Account

Hello Guys, I added a cousin who lives with me, however he works in another city and uses spotify there. Spotify is saying that it can not confirm that it lives with me because it can not confirm the IP address is different from what I use in my acco...

  • Casual Listener
  •   Hello Guys, I added a cousin who lives with me, however he works in another city and uses spotify there. Spotify is saying that it can not confirm that it lives with me because it can not c...
  • br3ss4n
  • Casual Listener
  • 278 Views
  • 1 replies
  • 0 likes
  • cousin
  • 278 Views
  • 1 replies
  • 0 likes