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Topics with Label: Family Invites

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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Saraahhh111
  • Visitor
  • 1227 Views
  • 19 replies
  • 1 likes
  • 1227 Views
  • 19 replies
  • 1 likes

Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • Maxim
  • Spotify Star
  • 87613 Views
  • 33 replies
  • 5 likes
  • 87613 Views
  • 33 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • RachelleRachelle
  • Casual Listener
  • 47148 Views
  • 20 replies
  • 3 likes
  • 47148 Views
  • 20 replies
  • 3 likes

Family invites being sent in Chinese

I just upgraded to Spotify. I'm based in Hong Kong. My family and I only speak/read English (which isn't unusual, here). Family invites are being sent in Chinese. Why?! Please help!!!

  • Casual Listener
  • I just upgraded to Spotify.  I'm based in Hong Kong.  My family and I only speak/read English (which isn't unusual, here).  Family invites are being sent in Chinese. Why?! Please help!...
  • JeninHK
  • Casual Listener
  • 323 Views
  • 2 replies
  • 0 likes
  • chinese
    Family Invites
  • 323 Views
  • 2 replies
  • 0 likes