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Topics with Label: Premium payment problem

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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 5858 Views
  • 23 replies
  • 2 likes
  • 5858 Views
  • 23 replies
  • 2 likes

About to give up trying

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI just want to listen to my music but I’m considering just sticking with YouTube Premium. So ...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I just ...
  • Billy-J
  • Spotify Star
  • 645 Views
  • 1 replies
  • 0 likes
  • Premium payment
    Premium payment problem
  • 645 Views
  • 1 replies
  • 0 likes

I’ve paid for my Premium membership but I’m on Free version

Hello. I’ve been a Spotify Premium user for over 10 months. This month, on September 4th, 2018 I got a receipt verification mail from Spotify saying that my payment has been accepted. I pay from an online credit card and I can also see that my Premiu...

  • Newbie
  • Hello. I’ve been a Spotify Premium user for over 10 months. This month, on September 4th, 2018 I got a receipt verification mail from Spotify saying that my payment has been accepted. I pay from an o...
  • Billy-J
  • Spotify Star
  • 524 Views
  • 1 replies
  • 0 likes
  • Premium doesn't work anymore
    Premium payment problem
    Premium problem with pay
    premium subscription
  • 524 Views
  • 1 replies
  • 0 likes

Pay by Mobile unavailable

My friend wants to avail Spotify premium and wants to pay it via Smart load. The problem is, the pay by mobile option is not showing up. Is this temporary? If not, then please fix it asap. Thank you.

  • Newbie
  • My friend wants to avail Spotify premium and wants to pay it via Smart load. The problem is, the pay by mobile option is not showing up. Is this temporary? If not, then please fix it asap. Thank you.
  • 260 Views
  • 0 replies
  • 0 likes
  • Premium payment problem
  • 260 Views
  • 0 replies
  • 0 likes