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Topics with Label: Premium payment problem

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Solved!! Access to Hulu not working

PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...

Casual Listener

ssurrounds

Visitor

69038 Views

31 replies

2 likes

Account
  • 69038 Views
  • 31 replies
  • 2 likes

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

154572 Views

69 replies

10 likes

Premium for Family
  • 154572 Views
  • 69 replies
  • 10 likes

Solved!! Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

Visitor

silmhirsch

Casual Listener

303015 Views

168 replies

13 likes

  • 303015 Views
  • 168 replies
  • 13 likes

About to give up trying

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI just want to listen to my music but I’m considering just sticking with YouTube Premium. So ...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I just ...

Billy-J

Spotify Star

850 Views

1 replies

0 likes

Premium payment
Premium payment problem
  • 850 Views
  • 1 replies
  • 0 likes

I’ve paid for my Premium membership but I’m on Free version

Hello. I’ve been a Spotify Premium user for over 10 months. This month, on September 4th, 2018 I got a receipt verification mail from Spotify saying that my payment has been accepted. I pay from an online credit card and I can also see that my Premiu...

Newbie

Hello. I’ve been a Spotify Premium user for over 10 months. This month, on September 4th, 2018 I got a receipt verification mail from Spotify saying that my payment has been accepted. I pay from an o...

Billy-J

Spotify Star

778 Views

1 replies

0 likes

Premium doesn't work anymore
Premium payment problem
Premium problem with pay
premium subscription
  • 778 Views
  • 1 replies
  • 0 likes

Pay by Mobile unavailable

My friend wants to avail Spotify premium and wants to pay it via Smart load. The problem is, the pay by mobile option is not showing up. Is this temporary? If not, then please fix it asap. Thank you.

Newbie

My friend wants to avail Spotify premium and wants to pay it via Smart load. The problem is, the pay by mobile option is not showing up. Is this temporary? If not, then please fix it asap. Thank you.

399 Views

0 replies

0 likes

Premium payment problem
  • 399 Views
  • 0 replies
  • 0 likes