Help Wizard

Step 1


About to give up trying

About to give up trying






(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)


My Question or Issue

I just want to listen to my music but I’m considering just sticking with YouTube Premium. 


So basically, when I try to use a Visa card on this, it doesn’t let me because it doesn’t allow monthly billing, which is fine, but when I try to get a different one time payment plan, it only lets me use one kind of card, it was something like safetycard or something, I can’t remember. I really just want to listen to my music but this is turning out to be really difficult. I’ve asked my mom for an iTunes card, and she got it, then a vanilla Visa card but that was incompatible for Spotify, then a normal Visa card and I really don’t want to ask her for another one. How do I pay with a Visa card with a one time payment? If I can’t figure out how to do this, I’m just going to use YouTube Premium even if the prices for that are exorbitant in comparison to Spotify. I wish I could just pay with iTunes

1 Reply

Hey @emotional, thanks for reaching out to the Community!


I'm sorry to hear this. I'd recommend getting in touch with Customer Support. They'll take a look backstage and see what's going on.


Have a great day 🙂 

Billy-JSpotify Star
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