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Subscriptions

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Forum Posts

Solved!! Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

Visitor

Lucifermorningstar

Regular

193786 Views

123 replies

12 likes

  • 193786 Views
  • 123 replies
  • 12 likes

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

Music Fan

TiBlack

Newbie

22057 Views

28 replies

4 likes

  • 22057 Views
  • 28 replies
  • 4 likes

Superuser Contribution Subscription Issue

PlanFree/PremiumCountryColombiaDeviceSamsung S6 +Operating SystemAndrois My Question or IssueI was in a premium spotify account until something happend with my credit card and they cancel my subscription and put me in free. Right after i solved the p...

Newbie

Plan Free/Premium Country Colombia Device Samsung S6 + Operating System Androis   My Question or Issue I was in a premium spotify account until something happend with my credit card an...

Peter

Spotify Legend

348 Views

1 replies

0 likes

  • 348 Views
  • 1 replies
  • 0 likes

My 3.49 premium was cancelled, how can I get it back?

Premium Country portugal My credit card was cloned, so it was canceled & with it my Spotify account. (Premium3.49/monthly)i want to keep my account but I do not want to pay more for it. how can I do this?

Newbie

Premium Country portugal   My credit card was cloned, so it was canceled & with it my Spotify account. (Premium3.49/monthly) i want to keep my account but I do not want to pay m...

Robert_W

Community Legend

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

Spotify charged my card but I'm still not Premium

PlanFreeCountryPhilippinesDeviceSamsung Galaxy J8Operating SystemAndroid My Question or IssueI tried paying for Premium using my credit card, and I received a notification saying this amount was deducted from my current balance and it was charged by ...

Newbie

Plan Free Country Philippines Device Samsung Galaxy J8 Operating System Android   My Question or Issue I tried paying for Premium using my credit card, and I received a notification sa...

Robert_W

Community Legend

754 Views

1 replies

0 likes

  • 754 Views
  • 1 replies
  • 0 likes

Change country at account

PlanPremiumCountryPolandDeviceHuawei P30Operating SystemAndroid Pie My Question or IssueHi, I got premium code (for reendem) but I cant use it for my country. Can you try check and change it for my country, and I will use it? Thank you

Regular

Plan Premium Country Poland Device Huawei P30 Operating System Android Pie   My Question or Issue Hi, I got premium code (for reendem) but I cant use it for my country. Can you try che...

Billy-J

Spotify Star

2723 Views

4 replies

0 likes

  • 2723 Views
  • 4 replies
  • 0 likes

I updated my payment method and now my hulu wont work.

I had to update my payment method. And now I cant access my hulu account.

Casual Listener

I had to update my payment method. And now I cant access my hulu  account.  

moco

Casual Listener

5932 Views

8 replies

1 likes

Account
  • 5932 Views
  • 8 replies
  • 1 likes

Fui cobrado 2 vezes a mais

PlanPremiumCountry Device(PC , IOS IPAD)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuefui pegar a promoção da conta premium no valor de 16,90 fui pagar pelo cartão de crédito pré pago nas 2 primeiras tentativas o site do...

Newbie

Plan Premium Country   Device (PC , IOS IPAD) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue fui pegar a promoção da conta premium no valor d...

Bittencourt

Spotify Star

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
  • 0 likes

Superuser Contribution Updated my payment information but it reverted my account

PlanPremium with HuluCountry US My Question or Issue I had a premium spotify with Hulu plan. I had to change my card information because I got a new one and it was trying to charge the old one. I followed the instructions for updating that through sp...

Newbie

Plan Premium with Hulu Country  US   My Question or Issue  I had a premium spotify with Hulu plan. I had to change my card information because I got a new one and it was trying t...

Peter

Spotify Legend

1736 Views

4 replies

7 likes

  • 1736 Views
  • 4 replies
  • 7 likes

Problem with account upgrade | Odeta Stuikys Rose

HelloThis is Odeta Stuikys Rose I was trying to upgrade my account, but I am facing problem with that, I submitted all the required information to upgrade my account but it is showing me an error. After this, I tried to upgrade it after few days but ...

Regular

Hello This is Odeta Stuikys Rose   I was trying to upgrade my account, but I am facing problem with that, I submitted all the required information to upgrade my account but it is showing me a...

Pedro785462

Newbie

4423 Views

31 replies

21 likes

account error
odeta stuikys rose
odetta chtouikite
odetta medich
odetta rose
spotify account problem
Sydney Morning Herald
upgrade problem
  • 4423 Views
  • 31 replies
  • 21 likes

Image of Posdcaster

Hi, I have a problem.I made a page using Wordpress and using Power-Press I was able to send the audio to Spotify, but the catalog image is with the Power-press icon. How can I change catalog image?Thank you

Casual Listener

Hi, I have a problem. I made a page using Wordpress and using Power-Press I was able to send the audio to Spotify, but the catalog image is with the Power-press icon. How can I change catalog image?...

Billy-J

Spotify Star

752 Views

7 replies

0 likes

  • 752 Views
  • 7 replies
  • 0 likes

how to change my subscription from side account to main account

I used to be on a family plan with my ex. He cancelled the family plan, however I have an individual plan on another account. How do i transfer the subscription from the new side account, to my existing seasoned account?

Newbie

I used to be on a family plan with my ex. He cancelled the family plan, however I have an individual plan on another account. How do i transfer the subscription from the new side account, to my exist...

Billy-J

Spotify Star

311 Views

1 replies

0 likes

  • 311 Views
  • 1 replies
  • 0 likes

Subscription issue

PlanPremium for 10Should be premium with hulu for 5CountryUSADeviceSamsung Galaxy 9My Question or IssueI was recently charged 10 dollars because my 5 dollar college deal expired. Now I renewed the 5 dollar plan while the 10 dollar charge was still pe...

Newbie

  Plan Premium for 10 Should be premium with hulu for 5 Country USA Device Samsung Galaxy 9 My Question or Issue I was recently charged 10 dollars because my 5 dollar college deal expir...

Billy-J

Spotify Star

375 Views

3 replies

0 likes

  • 375 Views
  • 3 replies
  • 0 likes

Subscription

Hi, day before yester I registered to use the premium for 99 cents. I never used spotify before, so i wanted to check it out. I even have the statement that i paid, but in my account still says i am a free user and not premium user. Tried to get help...

Visitor

Hi, day before yester I registered to use the premium for 99 cents. I never used spotify before, so i wanted to check it out. I even have the statement that i paid, but in my account still says i am ...

Billy-J

Spotify Star

290 Views

1 replies

0 likes

  • 290 Views
  • 1 replies
  • 0 likes

99p offer not working

I am trying to redeem the offer on my account that I have not tried a trial on. It says that I have previously tried the trial and am not eligible for the offer, but I haven't tried the trial before. This is the message I'm getting:It looks like you’...

Newbie

I am trying to redeem the offer on my account that I have not tried a trial on. It says that I have previously tried the trial and am not eligible for the offer, but I haven't tried the trial before....

eternalliving

Newbie

319 Views

1 replies

0 likes

  • 319 Views
  • 1 replies
  • 0 likes

I bought this 3 months for 1 euro thing. I payed spotify but I still don’t have the premium.

PlanFree but it should be premiumCountry Device(iPhone XOperating SystemIos 12 My Question or Issue

Casual Listener

Plan Free but it should be premium Country   Device (iPhone X Operating System Ios 12   My Question or Issue  

Bethany_Dawn

Community Legend

803 Views

5 replies

0 likes

  • 803 Views
  • 5 replies
  • 0 likes

Superuser Contribution Novos lançamentos não estão aparecendo

PlanPremiumCountryBrasilDevicePC/LG K11+Operating SystemWindows 7/Android 7.1.2 My Question or IssuePrezados, a seção de novos lançamentos não está atualizando. Continuo vendo os mesmos lançamentos de mais de 2 semanas atrás.

Visitor

Plan Premium Country Brasil Device PC/LG K11+ Operating System Windows 7/Android 7.1.2   My Question or Issue Prezados, a seção de novos lançamentos não está atualizando. Continuo vend...

Peter

Spotify Legend

1005 Views

1 replies

0 likes

  • 1005 Views
  • 1 replies
  • 0 likes

Change family plan once a year

Hi, I recently started a Family Plan and invited my family to it. However due to some issues with the address I had to start a new Plan and, as a result one of my family members cannot accept the invite, receiving the error that they cannot change fa...

Newbie

Hi, I recently started a Family Plan and invited my family to it. However due to some issues with the address I had to start a new Plan and, as a result one of my family members cannot accept the inv...

Billy-J

Spotify Star

622 Views

1 replies

0 likes

  • 622 Views
  • 1 replies
  • 0 likes

Charged 9,99$ for the trial (suposed to be 0,99$)

PlanPremium (trial)DeviceSamsung A5Operating SystemAndroid Hello, thank in advance to help me. I had free account and then, I decided to try the trial in the publicities (3 month for 0,99$). So, when I received my bill, it was 9,99$. Can you help me ...

Regular

Plan Premium (trial) Device Samsung A5 Operating System Android   Hello, thank in advance to help me.  I had free account and then, I decided to try the trial in the publicities (3 ...

Billy-J

Spotify Star

3357 Views

9 replies

0 likes

  • 3357 Views
  • 9 replies
  • 0 likes

Premium Duo; unable to add user

Every time I send the link to my wife for Premium Duo and she verifies our address, she gets an error. The error she continually gets is attached. When we click the link for help it sends her to a 404 page. We've tried to set it up numerous times, wi...

Casual Listener

Every time I send the link to my wife for Premium Duo and she verifies our address, she gets an error. The error she continually gets is attached. When we click the link for help it sends her to a 40...

osornios

Spotify Star

1713 Views

4 replies

0 likes

  • 1713 Views
  • 4 replies
  • 0 likes

Fix A Subscription

I have a Student Premium account that charges me $5 a month which did on 6/10 but then I was also charged the whole $10 yesterday. What do I do and how do I get it fixed?PlanPremiumCountryUnited StatesDeviceiPhone 10Operating System My Question or Is...

Newbie

I have a Student Premium account that charges me $5 a month which did on 6/10 but then I was also charged the whole $10 yesterday. What do I do and how do I get it fixed? Plan Premium Country Un...

Billy-J

Spotify Star

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Solved!! New phone, can't download music on family premium

PlanPremium FamilyCountryBelgium DeviceSamsung Galaxy S10 My Question or IssueI've had Premium Family for months (on my name) & it worked fine. Now, 2 weeks ago i've bought a new phone, and Inve noticed I'm unable to download music for offline use. I...

Casual Listener

Plan Premium Family Country Belgium  Device Samsung Galaxy S10    My Question or Issue I've had Premium Family for months (on my name)  & it worked fine. Now, 2 weeks ...

Billy-J

Spotify Star

970 Views

3 replies

0 likes

Premium family not working
  • 970 Views
  • 3 replies
  • 0 likes