Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
PlanFree/PremiumCountryColombiaDeviceSamsung S6 +Operating SystemAndrois My Question or IssueI was in a premium spotify account until something happend with my credit card and they cancel my subscription and put me in free. Right after i solved the p...
Newbie
Plan Free/Premium Country Colombia Device Samsung S6 + Operating System Androis My Question or Issue I was in a premium spotify account until something happend with my credit card an...
Peter
Spotify Legend
348 Views
1 replies
0 likes
Premium Country portugal My credit card was cloned, so it was canceled & with it my Spotify account. (Premium3.49/monthly)i want to keep my account but I do not want to pay more for it. how can I do this?
Newbie
Premium Country portugal My credit card was cloned, so it was canceled & with it my Spotify account. (Premium3.49/monthly) i want to keep my account but I do not want to pay m...
Robert_W
Community Legend
447 Views
1 replies
0 likes
PlanFreeCountryPhilippinesDeviceSamsung Galaxy J8Operating SystemAndroid My Question or IssueI tried paying for Premium using my credit card, and I received a notification saying this amount was deducted from my current balance and it was charged by ...
Newbie
Plan Free Country Philippines Device Samsung Galaxy J8 Operating System Android My Question or Issue I tried paying for Premium using my credit card, and I received a notification sa...
Robert_W
Community Legend
754 Views
1 replies
0 likes
PlanPremiumCountryPolandDeviceHuawei P30Operating SystemAndroid Pie My Question or IssueHi, I got premium code (for reendem) but I cant use it for my country. Can you try check and change it for my country, and I will use it? Thank you
Regular
Plan Premium Country Poland Device Huawei P30 Operating System Android Pie My Question or Issue Hi, I got premium code (for reendem) but I cant use it for my country. Can you try che...
Billy-J
Spotify Star
2723 Views
4 replies
0 likes
I had to update my payment method. And now I cant access my hulu account.
Casual Listener
I had to update my payment method. And now I cant access my hulu account.
moco
Casual Listener
5932 Views
8 replies
1 likes
PlanPremiumCountry Device(PC , IOS IPAD)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuefui pegar a promoção da conta premium no valor de 16,90 fui pagar pelo cartão de crédito pré pago nas 2 primeiras tentativas o site do...
Newbie
Plan Premium Country Device (PC , IOS IPAD) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue fui pegar a promoção da conta premium no valor d...
Bittencourt
Spotify Star
393 Views
1 replies
0 likes
PlanPremium with HuluCountry US My Question or Issue I had a premium spotify with Hulu plan. I had to change my card information because I got a new one and it was trying to charge the old one. I followed the instructions for updating that through sp...
Newbie
Plan Premium with Hulu Country US My Question or Issue I had a premium spotify with Hulu plan. I had to change my card information because I got a new one and it was trying t...
Peter
Spotify Legend
1736 Views
4 replies
7 likes
HelloThis is Odeta Stuikys Rose I was trying to upgrade my account, but I am facing problem with that, I submitted all the required information to upgrade my account but it is showing me an error. After this, I tried to upgrade it after few days but ...
Regular
Hello This is Odeta Stuikys Rose I was trying to upgrade my account, but I am facing problem with that, I submitted all the required information to upgrade my account but it is showing me a...
Pedro785462
Newbie
4423 Views
31 replies
21 likes
Hi, I have a problem.I made a page using Wordpress and using Power-Press I was able to send the audio to Spotify, but the catalog image is with the Power-press icon. How can I change catalog image?Thank you
Casual Listener
Hi, I have a problem. I made a page using Wordpress and using Power-Press I was able to send the audio to Spotify, but the catalog image is with the Power-press icon. How can I change catalog image?...
Billy-J
Spotify Star
752 Views
7 replies
0 likes
I used to be on a family plan with my ex. He cancelled the family plan, however I have an individual plan on another account. How do i transfer the subscription from the new side account, to my existing seasoned account?
Newbie
I used to be on a family plan with my ex. He cancelled the family plan, however I have an individual plan on another account. How do i transfer the subscription from the new side account, to my exist...
Billy-J
Spotify Star
311 Views
1 replies
0 likes
PlanPremium for 10Should be premium with hulu for 5CountryUSADeviceSamsung Galaxy 9My Question or IssueI was recently charged 10 dollars because my 5 dollar college deal expired. Now I renewed the 5 dollar plan while the 10 dollar charge was still pe...
Newbie
Plan Premium for 10 Should be premium with hulu for 5 Country USA Device Samsung Galaxy 9 My Question or Issue I was recently charged 10 dollars because my 5 dollar college deal expir...
Billy-J
Spotify Star
375 Views
3 replies
0 likes
Hi, day before yester I registered to use the premium for 99 cents. I never used spotify before, so i wanted to check it out. I even have the statement that i paid, but in my account still says i am a free user and not premium user. Tried to get help...
Visitor
Hi, day before yester I registered to use the premium for 99 cents. I never used spotify before, so i wanted to check it out. I even have the statement that i paid, but in my account still says i am ...
Billy-J
Spotify Star
290 Views
1 replies
0 likes
I am trying to redeem the offer on my account that I have not tried a trial on. It says that I have previously tried the trial and am not eligible for the offer, but I haven't tried the trial before. This is the message I'm getting:It looks like you’...
Newbie
I am trying to redeem the offer on my account that I have not tried a trial on. It says that I have previously tried the trial and am not eligible for the offer, but I haven't tried the trial before....
eternalliving
Newbie
319 Views
1 replies
0 likes
PlanFree but it should be premiumCountry Device(iPhone XOperating SystemIos 12 My Question or Issue
Casual Listener
Plan Free but it should be premium Country Device (iPhone X Operating System Ios 12 My Question or Issue
Bethany_Dawn
Community Legend
803 Views
5 replies
0 likes
PlanPremiumCountryBrasilDevicePC/LG K11+Operating SystemWindows 7/Android 7.1.2 My Question or IssuePrezados, a seção de novos lançamentos não está atualizando. Continuo vendo os mesmos lançamentos de mais de 2 semanas atrás.
Visitor
Plan Premium Country Brasil Device PC/LG K11+ Operating System Windows 7/Android 7.1.2 My Question or Issue Prezados, a seção de novos lançamentos não está atualizando. Continuo vend...
Peter
Spotify Legend
1005 Views
1 replies
0 likes
Hi, I recently started a Family Plan and invited my family to it. However due to some issues with the address I had to start a new Plan and, as a result one of my family members cannot accept the invite, receiving the error that they cannot change fa...
Newbie
Hi, I recently started a Family Plan and invited my family to it. However due to some issues with the address I had to start a new Plan and, as a result one of my family members cannot accept the inv...
Billy-J
Spotify Star
622 Views
1 replies
0 likes
PlanPremium (trial)DeviceSamsung A5Operating SystemAndroid Hello, thank in advance to help me. I had free account and then, I decided to try the trial in the publicities (3 month for 0,99$). So, when I received my bill, it was 9,99$. Can you help me ...
Regular
Plan Premium (trial) Device Samsung A5 Operating System Android Hello, thank in advance to help me. I had free account and then, I decided to try the trial in the publicities (3 ...
Billy-J
Spotify Star
3357 Views
9 replies
0 likes
Every time I send the link to my wife for Premium Duo and she verifies our address, she gets an error. The error she continually gets is attached. When we click the link for help it sends her to a 404 page. We've tried to set it up numerous times, wi...
Casual Listener
Every time I send the link to my wife for Premium Duo and she verifies our address, she gets an error. The error she continually gets is attached. When we click the link for help it sends her to a 40...
osornios
Spotify Star
1713 Views
4 replies
0 likes
I have a Student Premium account that charges me $5 a month which did on 6/10 but then I was also charged the whole $10 yesterday. What do I do and how do I get it fixed?PlanPremiumCountryUnited StatesDeviceiPhone 10Operating System My Question or Is...
Newbie
I have a Student Premium account that charges me $5 a month which did on 6/10 but then I was also charged the whole $10 yesterday. What do I do and how do I get it fixed? Plan Premium Country Un...
Billy-J
Spotify Star
398 Views
1 replies
0 likes
PlanPremium FamilyCountryBelgium DeviceSamsung Galaxy S10 My Question or IssueI've had Premium Family for months (on my name) & it worked fine. Now, 2 weeks ago i've bought a new phone, and Inve noticed I'm unable to download music for offline use. I...
Casual Listener
Plan Premium Family Country Belgium Device Samsung Galaxy S10 My Question or Issue I've had Premium Family for months (on my name) & it worked fine. Now, 2 weeks ...
Billy-J
Spotify Star
970 Views
3 replies
0 likes