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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
70229 Views
19 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134166 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
72457 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
255693 Views
156 replies
13 likes
PlanFree/Premium Which do I have and how do I cancel???CountrySwedenDevice(Macbook Pro early 2015)Operating System(OS X Yosemite 10.10.5) My Question or IssueUnable to cancel my Premium subscriptionSince several months my Spotify account claims to be...
Plan Free/Premium Which do I have and how do I cancel??? Country Sweden Device (Macbook Pro early 2015) Operating System (OS X Yosemite 10.10.5) My Question or Issue Unable t...
Spotify Star
566 Views
1 replies
0 likes
I have a premium account and on my PC and phone, I do not get any adverts. GOOD. BUT My phone app keeps telling me to upgrade to premium! This is really annoying since I have a monthly payment already set up and working. See the image attached. I can...
I have a premium account and on my PC and phone, I do not get any adverts. GOOD. BUT My phone app keeps telling me to upgrade to premium! This is really annoying since I have ...
Gig Goer
713 Views
1 replies
0 likes
I've been using Globe Prepaid load (SP129) for almost 2 years now as my mode of payment for Spotify premium. The transaction always goes smoothly. But tonight, this notice keeps on appearing whenever I try to subscribe. It keeps on saying that I shou...
I've been using Globe Prepaid load (SP129) for almost 2 years now as my mode of payment for Spotify premium. The transaction always goes smoothly. But tonight, this notice keeps on appearing whenever...
Visitor
6917 Views
4 replies
2 likes
PlanFree/PremiumCountryUSADevicePCOperating SystemWindows 10 My Question or Issue I just realized I am being charged on my Paypal account as well as my credit card. I need one of these payments discontinued, and wouldn't mind a refund of the duplicat...
Plan Free/Premium Country USA Device PC Operating System Windows 10 My Question or Issue I just realized I am being charged on my Paypal account as well as my credit ...
Spotify Star
360 Views
1 replies
0 likes
PlanPremiumCountryUSDevicePC/Android PhoneOperating SystemWin 10/Android My Question or IssueTried to log into Hulu (verified in Spotify that it's linked), but says "Please Resubscribe"! -.-
Plan Premium Country US Device PC/Android Phone Operating System Win 10/Android My Question or Issue Tried to log into Hulu (verified in Spotify that it's linked), but says "...
Spotify Star
463 Views
1 replies
0 likes
I am really disappointed in the service of Spotify. I started a community post over a year ago in 2018 raising the topic of providing a family plan in South Africa. I see many many other people have also started topics around this subject. However a ...
I am really disappointed in the service of Spotify. I started a community post over a year ago in 2018 raising the topic of providing a family plan in South Africa. I see many many other peo...
Spotify Star
732 Views
3 replies
0 likes
How is it that spotify charged my credit card after sending a notice saying im not eligible for the promotion (3 months RM 2) yet charged my mastercard RM 4??? What is that? A fee to tell me im not eligiable??
How is it that spotify charged my credit card after sending a notice saying im not eligible for the promotion (3 months RM 2) yet charged my mastercard RM 4??? What is that? A fee to tell me im not e...
Spotify Star
423 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
335 Views
1 replies
0 likes
Hi; Recently I moved to Indonesia for good while my spotify account is under Family Account in Singapore. And now I couldnt play my Spotify due to different country. Can you assist me, please? Thank you. BR.
Hi; Recently I moved to Indonesia for good while my spotify account is under Family Account in Singapore. And now I couldnt play my Spotify due to different country. Can you assist ...
Spotify Star
388 Views
3 replies
0 likes
I have been unable to unlink my Hulu account from my Spotify student plan. I've contacted Hulu customer service and they direct me here. If I report my Spotify as fraud, as they have not been able to provide a solution, will it allow me to then upgra...
I have been unable to unlink my Hulu account from my Spotify student plan. I've contacted Hulu customer service and they direct me here. If I report my Spotify as fraud, as they have n...
Spotify Star
553 Views
1 replies
0 likes
Hi, I'm sure this has been covered 100 times and I cannot find it, so apologies in advance. I'm a premium user (non-student) in the USA and I'm just trying to switch on the Hulu feature so that I can access that from my Apple TV. Is there an easy way...
Hi, I'm sure this has been covered 100 times and I cannot find it, so apologies in advance. I'm a premium user (non-student) in the USA and I'm just trying to switch on the Hulu feature so that...
Spotify Star
577 Views
1 replies
0 likes
PlanFamily PremiumCountryCanadaDeviceGalaxy S7 + VariousOperating SystemPC Windows My Question or IssueI currently pay for and use the family plan which I have invited the rest of my family to join. All haven't but I pay for it so they can. Prior to ...
Plan Family Premium Country Canada Device Galaxy S7 + Various Operating System PC Windows My Question or Issue I currently pay for and use the family plan which I have invited the re...
Community Legend
365 Views
1 replies
0 likes
PlanPremiumCountryOriginally : Israel, Now : Netherlands, later : Prague and Budapest.DeviceSamsung Galaxy S10+Operating SystemAndroid 9I am from Israel and regulary pay for premium.I am on a vacation in Europe, correctly in the Netherlands, later I'...
Plan Premium Country Originally : Israel, Now : Netherlands, later : Prague and Budapest. Device Samsung Galaxy S10+ Operating System Android 9 I am from Israel and regulary pay for premium. ...
Spotify Star
467 Views
3 replies
0 likes
Hi! I wanted to test if I could switch easily from Premium to Family and clicked a bit too quickly on SUBSCRIBE. I didn't want to do that, just to test. I've cancelled straight away but i can still see the deposit from my bank account. Could you plea...
Hi! I wanted to test if I could switch easily from Premium to Family and clicked a bit too quickly on SUBSCRIBE. I didn't want to do that, just to test. I've cancelled straight away but i can still s...
Spotify Star
280 Views
1 replies
0 likes
My Question or IssueJust registered to Premium Free month -I was CHARGED and on top of it, I'm still marked as FREE user and I can't seem to be able to change it.Very frustrating!!! PlanFree/PremiumCountryCanadaDeviceSamsung S8
My Question or Issue Just registered to Premium Free month - I was CHARGED and on top of it, I'm still marked as FREE user and I can't seem to be able to change it. Very frustrating!!! Pl...
Spotify Star
502 Views
6 replies
0 likes
Buenas, se me ha renovado automáticamente mi suscripción premium. Me gustaría saber si lo cancelo ya para que no se me olvide el mes próximo, ¿Perdería spotify premium de este mes?Gracias.
Buenas, se me ha renovado automáticamente mi suscripción premium. Me gustaría saber si lo cancelo ya para que no se me olvide el mes próximo, ¿Perdería spotify premium de este mes? Gracias.
Visitor
1081 Views
2 replies
0 likes
I've downloaded the song and added into a playlist i created, but i can't give the song a heart to add it into the standart-Playlist ,,songs''. I have added a song like the new one into this list already, i dont know how i did it.I can tap on the Hea...
I've downloaded the song and added into a playlist i created, but i can't give the song a heart to add it into the standart-Playlist ,,songs''. I have added a song like the new one into this...
Spotify Star
325 Views
1 replies
0 likes
Plan: FamilyFree/Premium: PremiumCountry: USA Device: N/A -- issue is related to my monthly fee.Operating System: N/A -- issue is related to my monthly fee. My Question or IssueI have always paid $14.99/mo, but suddenly upped to $15.89/mo the past tw...
Plan: Family Free/Premium: Premium Country: USA Device: N/A -- issue is related to my monthly fee. Operating System: N/A -- issue is related to my monthly fee. My Question ...
Spotify Star
256 Views
1 replies
0 likes
Hi, I had my credit card changed and automatically premium family subscription was unsubscribed. If I subscribe again, do I love all the playlists? Best regards
Hi, I had my credit card changed and automatically premium family subscription was unsubscribed. If I subscribe again, do I love all the playlists? Best regards
Spotify Star
300 Views
1 replies
0 likes
Hello, my credit card has been charged $9.99 for as long as I can remember for Spotify. All of a sudden, I get charged $10.94 this month without being notified of the change and I'm wondering why? Can someone shed some light, please. Thanks
Hello, my credit card has been charged $9.99 for as long as I can remember for Spotify. All of a sudden, I get charged $10.94 this month without being notified of the change and I'm wondering w...
Spotify Star
688 Views
4 replies
0 likes
