Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 108420 Views
- 70 replies
- 9 likes
- 108420 Views
- 70 replies
- 9 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Casual Listener
- 13315 Views
- 26 replies
- 2 likes
- 13315 Views
- 26 replies
- 2 likes
Add dislike-button to premium or I'll go back to free!
Just got premium and I miss the Dislike-button (little circle with diagonal line through it). Specially because there is so simple menu item to delete it from playlist! Support doesn't help, so I need to go back to free version.
- Just got premium and I miss the Dislike-button (little circle with diagonal line through it). Specially because there is so simple menu item to delete it from playlist! Support doesn't help,...
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- Roadie
- 391 Views
- 1 replies
- 1 likes
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dislike
- 391 Views
- 1 replies
- 1 likes
Payment problem
PlanFree/PremiumCountryDominican Republic, but currently in Spain. DeviceSamsung galaxy 9Operating SystemAndroid My Question or IssueI'm trying to upgrade my account to premium. My card is from Dominican Republic, so I tried to change my country from...
- Plan Free/Premium Country Dominican Republic, but currently in Spain. Device Samsung galaxy 9 Operating System Android My Question or Issue I'm trying to upgrade my account to ...
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- Roadie
- 241 Views
- 1 replies
- 0 likes
- 241 Views
- 1 replies
- 0 likes
Can't pay with PayPal balance anymore
I have paid for Premium for over a year with PayPal balance, but when I try to pay now it says I have to have a credit card linked to my account. I cannot do that, hence why I'm using PayPal balance. Why can't I use PayPal balance anymore?
- I have paid for Premium for over a year with PayPal balance, but when I try to pay now it says I have to have a credit card linked to my account. I cannot do that, hence why I'm using PayPal balance....
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- Roadie
- 1400 Views
- 3 replies
- 1 likes
- 1400 Views
- 3 replies
- 1 likes
Google Home Mini Promotion : Entered promo-code but google cancelled order
Found contact details, thanks.
- Found contact details, thanks.
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- Casual Listener
- 1018 Views
- 3 replies
- 0 likes
- 1018 Views
- 3 replies
- 0 likes
Cobro doble en días distintos en mismo mes
Me hicieron cobro doble en días distintos en el mismo mes. En mi suscripción me dice que me hacen cobro los días 12 de cada mes, pero tengo cobros del 15 de Spotify por el mismo valor. PlanPremiumCountryColombiaDeviceHuawei P20Operating SystemAndroid...
- Me hicieron cobro doble en días distintos en el mismo mes. En mi suscripción me dice que me hacen cobro los días 12 de cada mes, pero tengo cobros del 15 de Spotify por el mismo valor. Plan P...
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- Spotify Star
- 252 Views
- 3 replies
- 0 likes
- 252 Views
- 3 replies
- 0 likes
Itunes payment problems
Hello,I have had a premium subscribtion with no issues, for many years, paid via Itunes (for a reason I have forgot). For about a week ago I had an email telling me there was a problem with my payment, so I head over to my bank and notice that the pa...
- Hello, I have had a premium subscribtion with no issues, for many years, paid via Itunes (for a reason I have forgot). For about a week ago I had an email telling me there was a problem with my paym...
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- Spotify Star
- 450 Views
- 6 replies
- 0 likes
- 450 Views
- 6 replies
- 0 likes
I dont have premium and I am still being charged
I have 2 emails and I dont remember if I got premium in any of those ones. But, currently I am using one of them and I dont have premium but I am still being charged. I need help and a refund. Thank you .
- I have 2 emails and I dont remember if I got premium in any of those ones. But, currently I am using one of them and I dont have premium but I am still being charged. I need help and a refund. ...
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- Composer
- 164 Views
- 1 replies
- 0 likes
- 164 Views
- 1 replies
- 0 likes
Google Home Mini- Code not working
I am yet another customer who is struggling with the Canadian Google Home Mini offer. I recieved my email telling me that my device is available. I go through the steps and to checkout only to find that the redemption code is not applied. I try to ap...
- I am yet another customer who is struggling with the Canadian Google Home Mini offer. I recieved my email telling me that my device is available. I go through the steps and to checkout...
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- Community Legend
- 865 Views
- 5 replies
- 0 likes
- 865 Views
- 5 replies
- 0 likes
Solved!! Premium and country
Hi! I have a consecant problem. The country of my free Spotify account is Switzerland. I want to re-subscribe to a Premium account, but the person who pays for me is in France. If this person pays the account from France with a Swiss credit card, wil...
- Hi! I have a consecant problem. The country of my free Spotify account is Switzerland. I want to re-subscribe to a Premium account, but the person who pays for me is in France. If th...
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- Spotify Star
- 327 Views
- 3 replies
- 0 likes
- 327 Views
- 3 replies
- 0 likes
Register for premium
Hi, I am interested in the google mini offer, however I am not a premium member. The fine print of the offer says: Offer available until May 9, 2019, or while supplies last. If I sign up today for the premium account, will I still get the google mini...
- Hi, I am interested in the google mini offer, however I am not a premium member. The fine print of the offer says: Offer available until May 9, 2019, or while supplies last. ...
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- Spotify Star
- 362 Views
- 3 replies
- 0 likes
- 362 Views
- 3 replies
- 0 likes
google home
PlanPremiumCountry DeviceSamsung Galaxy s9Operating SystemiOS 10, My Question or Issuehi, when i try to get my google home mini, it say de promotional code will be apply but its not. sorry for my english, im french. how can i get free if it does not ...
- Plan Premium Country Device Samsung Galaxy s9 Operating System iOS 10, My Question or Issue hi, when i try to get my google home mini, it say de promotional code will ...
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- Spotify Star
- 496 Views
- 7 replies
- 0 likes
- 496 Views
- 7 replies
- 0 likes
Paying for Premium, have payment proof but no Premium
PlanPremiumThe Netherlands DeviceYou put that here, so why moan about the message body containing that content? IdiotsOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI'm paying for Premium, can see payment details (last pa...
- Plan Premium The Netherlands Device You put that here, so why moan about the message body containing that content? Idiots Operating System (iOS 10, Android Oreo, Windows 10,etc.) ...
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- Casual Listener
- 346 Views
- 4 replies
- 0 likes
- 346 Views
- 4 replies
- 0 likes
Never got the promo code email for the google home mini. When can I expect the email?
Bought premium on the 9th and its the 17th of april. 2019. Never got email for google home mini. And people already received theire device by mail .how long will i have to wait?
- Bought premium on the 9th and its the 17th of april. 2019. Never got email for google home mini. And people already received theire device by mail .how long will i have to wait?
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- Roadie
- 281 Views
- 1 replies
- 1 likes
- 281 Views
- 1 replies
- 1 likes
Spotify Premium w Hulu not allowing me to login
So i signed up for the premium w/ hulu and it worked for a moment. My spotify account says it is linked to hulu with the "start watching" button but everytime i try to login with the hulu account i made it says "login invalid" and doesnt let me in. D...
- So i signed up for the premium w/ hulu and it worked for a moment. My spotify account says it is linked to hulu with the "start watching" button but everytime i try to login with the hulu account i m...
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- Spotify Star
- 361 Views
- 1 replies
- 0 likes
- 361 Views
- 1 replies
- 0 likes
Hulu
PlanPremium for StudentsCountryUnited StatesDeviceiPhone 8, TVOperating System My Question or IssueSo I am trying to log into my hulu account on my tv but it won't let me. When I go onto hulu on my phone, I'm already logged in because of spotify. I e...
- Plan Premium for Students Country United States Device iPhone 8, TV Operating System My Question or Issue So I am trying to log into my hulu account on my tv but it wo...
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- Spotify Star
- 205 Views
- 1 replies
- 0 likes
- 205 Views
- 1 replies
- 0 likes
Hulu login NOT working!
Plan - Premium w/ HuluLocation - United StatesOperating System - MacOS Mojave 10.14.4Browser - Google Chrome Version 73.0.3683.103 Spotify Premium w/ HuluHulu shows that it is activatedAfter clicking "start watching" I get sent here. My name appears ...
- Plan - Premium w/ Hulu Location - United States Operating System - MacOS Mojave 10.14.4 Browser - Google Chrome Version 73.0.3683.103 Spotify Premium w/ Hulu Hulu shows that it is...
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- Casual Listener
- 1595 Views
- 2 replies
- 0 likes
- 1595 Views
- 2 replies
- 0 likes
s10 plus promotion
Hi, I purchased Samsung 10 plus and as per offer i should get 6 months of premium membership free. Please help me get that
- Hi, I purchased Samsung 10 plus and as per offer i should get 6 months of premium membership free. Please help me get that
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- Spotify Star
- 193 Views
- 1 replies
- 0 likes
- 193 Views
- 1 replies
- 0 likes
Superuser Contribution Cancelada cuenta premium con PS4
PlanFree and PremiumCountrySpainDeviceAllOperating SystemAndroid and Deskotp My Question or IssueBuenos días, Me han pasado automáticamente a la cuenta free habiendo pagado la cuenta premium a través de PS4. De hecho, me han cobrado 10 euros en lugar...
- Plan Free and Premium Country Spain Device All Operating System Android and Deskotp My Question or Issue Buenos días, Me han pasado automáticamente a la cuenta free ...
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- Spotify Legend
- 447 Views
- 5 replies
- 0 likes
- 447 Views
- 5 replies
- 0 likes
Spotify Premium PSC
Hi.I've been using Paysafecard to activate my spotify premium, but now I don't see any other option, than activate it throught the month subscription.Did the spotify remove activation thru the PSC in my country? I am living in Poland.
- Hi. I've been using Paysafecard to activate my spotify premium, but now I don't see any other option, than activate it throught the month subscription. Did the spotify remove activation thru the PS...
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- Casual Listener
- 469 Views
- 1 replies
- 0 likes
- 469 Views
- 1 replies
- 0 likes
Google Mini Home Cancelled
PlanPremiumCountryCanadaDeviceiPhone 8, Mac Book Pro, DesktopMy Question or IssueI just ordered my google home mini and it got cancelled. I spoke with a google representative first and they said that they had to verify my information again and it wil...
- Plan Premium Country Canada Device iPhone 8, Mac Book Pro, Desktop My Question or Issue I just ordered my google home mini and it got cancelled. I spoke with a google representative first and ...
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- Newbie
- 425 Views
- 3 replies
- 1 likes
- 425 Views
- 3 replies
- 1 likes