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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
128681 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
56791 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
231840 Views
144 replies
13 likes
I wanted the 3 months for .99 cents deal and applied for premium at the time this was advertised. I then used a gift card to pay the full amount of $36 for three months. I now have missed out on the free month trial and the following 3 months for .99...
I wanted the 3 months for .99 cents deal and applied for premium at the time this was advertised. I then used a gift card to pay the full amount of $36 for three months. I now have missed out on the ...
Spotify Star
335 Views
3 replies
0 likes
PlanPremiumCountryEgypt My Question or IssueSuddenly this month at my renewal day I recieve an email from Spotify saying that my bank transaction has failed, I call the bank and they tell me that Spotify is trying to make an 'offline' transaction, wh...
Plan Premium Country Egypt My Question or Issue Suddenly this month at my renewal day I recieve an email from Spotify saying that my bank transaction has failed, I call the bank and they...
Casual Listener
1261 Views
2 replies
0 likes
I am trying to figure out how to set up Hulu with my premium account. I have followed the instructions on the page. It’s says to go to “your services” then “start watching” but I did not see either of these options?
I am trying to figure out how to set up Hulu with my premium account. I have followed the instructions on the page. It’s says to go to “your services” then “start watching” but I did not see either o...
Roadie
471 Views
1 replies
0 likes
PlanPremiumCountryMéxicoDeviceiPhone XS Max Operating SystemiOS 12.3 Soy miembro de un plan familiar que organizó otra persona, desafortunadamente no tengo contacto más con ella y quisiera poder salir e ese plan para poder suscribirme a uno nuevo. Es...
Plan Premium Country México Device iPhone XS Max Operating System iOS 12.3 Soy miembro de un plan familiar que organizó otra persona, desafortunadamente no tengo contacto más co...
Spotify Star
40160 Views
1 replies
0 likes
Hi, I just noticed that my spotify just switch back to free version and I checked my email and saw that I needed to verify my address. My son was the one who setup my spotify account under his family subscription plan. Now, I totally missed the verif...
Hi, I just noticed that my spotify just switch back to free version and I checked my email and saw that I needed to verify my address. My son was the one who setup my spotify account under his family...
Spotify Star
422 Views
1 replies
0 likes
PlanFree/PremiumCountryCanadaDeviceIPhone XRMy Question or IssueI have just paid the 99 cents charge for the three months premium, twice. I have not gotten premium yet.
Plan Free/Premium Country Canada Device IPhone XR My Question or Issue I have just paid the 99 cents charge for the three months premium, twice. I have not gotten premium yet.
Roadie
395 Views
1 replies
0 likes
I am being charged three times last April??
I am being charged three times last April??
Spotify Star
882 Views
1 replies
0 likes
I've subscribed to premium before but due to financial issue I unsubscribed for a while. Now I've decided to subscribe again but Everytime I try to load up the subscription page it'll always show a 404 error (404s and Heartbreaks), but sometimes I'm ...
I've subscribed to premium before but due to financial issue I unsubscribed for a while. Now I've decided to subscribe again but Everytime I try to load up the subscription page it'll always show a 4...
Casual Listener
375 Views
1 replies
0 likes
planFreeCountryCanadaDevicebuilt pcOperating Systemwindows 10 My Question or Issueis the free google mini thing still active for Canada? and if it is, can I use the 3 months for 0.99 CAD?
plan Free Country Canada Device built pc Operating System windows 10 My Question or Issue is the free google mini thing still active for Canada? and if it is, can I use the 3 months ...
Roadie
785 Views
1 replies
0 likes
I've had spotify student premium for 2 years, however for some reason the last 2 months, they've been charging me for full price suddenly without even notifying me, even though I'm still at college and therefore a student. When I go to change it back...
I've had spotify student premium for 2 years, however for some reason the last 2 months, they've been charging me for full price suddenly without even notifying me, even though I'm still at college a...
Roadie
344 Views
1 replies
0 likes
Olá, boa tarde.Estou tentando assinar o plano premium, já tentei todos os planos e assinaturas, até criei outra conta, mas sempre ocorre a falha conforme print anexo. Por favor, poderiam me ajudar?
Olá, boa tarde. Estou tentando assinar o plano premium, já tentei todos os planos e assinaturas, até criei outra conta, mas sempre ocorre a falha conforme print anexo. Por favor, poderiam me...
Roadie
550 Views
5 replies
0 likes
Hey, I'm really wanna try out the 3 months premium trial but I could only pay via Klarna but Spotify doesn't seem to have that option for Austria. So, if I change the country I'm in to Germany and pay with Klarna and then change back to Austria, will...
Hey, I'm really wanna try out the 3 months premium trial but I could only pay via Klarna but Spotify doesn't seem to have that option for Austria. So, if I change the country I'm in to Germany and pa...
Roadie
348 Views
1 replies
0 likes
but I don't have access to his account. He lives with his mother and is not answering my calls or texts.
but I don't have access to his account. He lives with his mother and is not answering my calls or texts.
Roadie
1934 Views
3 replies
0 likes
Assinei o premium por 1'99 Mais depois de realizar a pagamento , falaram q não é possível .Mas efetuaram a cobrança ..
Assinei o premium por 1'99 Mais depois de realizar a pagamento , falaram q não é possível . Mas efetuaram a cobrança ..
Newbie
1853 Views
11 replies
1 likes
After making an account and paying for the 3 month trial, My account is still on free. the payment has been confirmed by email and it also is displayed in the invoice page when I log into the account. Paid on 18th of March. I tried logging out on eve...
After making an account and paying for the 3 month trial, My account is still on free. the payment has been confirmed by email and it also is displayed in the invoice page when I log into the account...
Roadie
691 Views
5 replies
0 likes
Since today morning my spotify premium is gone for me and the rest of the family. The last payment was the 12th of May so I don't know what happened. Can anyone help me please?
Since today morning my spotify premium is gone for me and the rest of the family. The last payment was the 12th of May so I don't know what happened. Can anyone help me please?
Casual Listener
544 Views
2 replies
0 likes
Does the premium features remains in my account whenever i go to any country, and does it will charge me with my own currency ?
Does the premium features remains in my account whenever i go to any country, and does it will charge me with my own currency ?
Spotify Star
773 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAfter Spotify deleted my account,then activated it again. It says get premium in the left cor...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue After S...
Not applicable
1006 Views
6 replies
0 likes
My subscription has changed to premium for family. Why? When I'm the only one in my house using spotify. There's no other option to change it back and im getting charged extra for something i never asked for or want. Whats going on?
My subscription has changed to premium for family. Why? When I'm the only one in my house using spotify. There's no other option to change it back and im getting charged extra for something i...
Spotify Star
521 Views
1 replies
0 likes
Fiz meu cadastro por meio da promoção de 3 meses a R$1,99, só que no segundo mês já fui cobrado no valor de R$16,90. E já foram dois pagamentos realizados nesse valor. Eu preciso de ajuda para resolver isso!
Fiz meu cadastro por meio da promoção de 3 meses a R$1,99, só que no segundo mês já fui cobrado no valor de R$16,90. E já foram dois pagamentos realizados nesse valor. Eu preciso de ajuda para resolv...
Spotify Star
343 Views
1 replies
0 likes
