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Topics with Label: failed payment

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Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 7937 Views
  • 23 replies
  • 2 likes
  • 7937 Views
  • 23 replies
  • 2 likes

Superuser Contribution This card doesn't allow monthly billing. Error when paying with Master Credit card

PlanFree/PremiumCountryIndiaDeviceiPhone Xs, HP ProbookOperating SystemiOS 14.5.1 Windows 10 My Question or IssueI am trying to renew my Premium family subscription using a Master Credit card from HDFC bank. After I provide all details and OTP for th...

  • Newbie
  • Plan Free/Premium Country India Device iPhone Xs, HP Probook Operating System iOS 14.5.1 Windows 10   My Question or Issue I am trying to renew my Premium family subscription using a M...
  • Eni
  • Moderator
  • 952 Views
  • 1 replies
  • 0 likes
  • Credit Card
    failed payment
    master card
    Payment
    Premium
    Subscription
  • 952 Views
  • 1 replies
  • 0 likes

Superuser Contribution Failed Payment

PlanPremiumCountryJodan My Question or IssueHi I am asked to update my payment method or else my subscription will not be renewed. I tried updating my payment method using three different cards and one of the is the same card that is being used ever ...

  • Visitor
  • Plan Premium Country Jodan   My Question or Issue Hi I am asked to update my payment method or else my subscription will not be renewed. I tried updating my payment method using three diff...
  • Elena
  • Moderator
  • 782 Views
  • 1 replies
  • 0 likes
  • failed payment
  • 782 Views
  • 1 replies
  • 0 likes