Topics with Label: failed payment

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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • MafeG
  • Moderator
  • 46042 Views
  • 16 replies
  • 4 likes
  • 46042 Views
  • 16 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 28929 Views
  • 19 replies
  • 2 likes
  • 28929 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • pzimring
  • Visitor
  • 20292 Views
  • 6 replies
  • 1 likes
  • 20292 Views
  • 6 replies
  • 1 likes

Superuser Contribution This card doesn't allow monthly billing. Error when paying with Master Credit card

PlanFree/PremiumCountryIndiaDeviceiPhone Xs, HP ProbookOperating SystemiOS 14.5.1 Windows 10 My Question or IssueI am trying to renew my Premium family subscription using a Master Credit card from HDFC bank. After I provide all details and OTP for th...

  • Newbie
  • Plan Free/Premium Country India Device iPhone Xs, HP Probook Operating System iOS 14.5.1 Windows 10   My Question or Issue I am trying to renew my Premium family subscription using a M...
  • Eni
  • Moderator
  • 436 Views
  • 1 replies
  • 0 likes
  • Credit Card
    failed payment
    master card
    Payment
    Premium
    Subscription
  • 436 Views
  • 1 replies
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Superuser Contribution Failed Payment

PlanPremiumCountryJodan My Question or IssueHi I am asked to update my payment method or else my subscription will not be renewed. I tried updating my payment method using three different cards and one of the is the same card that is being used ever ...

  • Visitor
  • Plan Premium Country Jodan   My Question or Issue Hi I am asked to update my payment method or else my subscription will not be renewed. I tried updating my payment method using three diff...
  • Elena
  • Moderator
  • 656 Views
  • 1 replies
  • 0 likes
  • failed payment
  • 656 Views
  • 1 replies
  • 0 likes