Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Me hicieron el cobro del mes de prueba de Spotify cuando dice que es gratis.
Newbie
Me hicieron el cobro del mes de prueba de Spotify cuando dice que es gratis.
Aimee_T
Roadie
564 Views
1 replies
0 likes
Yo ya contaba con mi cuenta premium, la cual pagaba por medio de Oxxo, y que se va a acabar hasta el 13/07/2018. Pero el día de hoy ingrese mi tarjeta y me apareció un cargo de 99 pesos, el cual no tenia qué suceder porque sigo teniendo mi cuenta pre...
Newbie
Yo ya contaba con mi cuenta premium, la cual pagaba por medio de Oxxo, y que se va a acabar hasta el 13/07/2018. Pero el día de hoy ingrese mi tarjeta y me apareció un cargo de 99 pesos, el cual...
SergioDavid
Roadie
466 Views
1 replies
0 likes
Hola, desde hace 3 meses me estan cobrando 99 pesos por una suscripcion que nunca hize ni autorize, como la cancelo ???? no quiero el servicio y no se porque se activo. gracias
Casual Listener
Hola, desde hace 3 meses me estan cobrando 99 pesos por una suscripcion que nunca hize ni autorize, como la cancelo ???? no quiero el servicio y no se porque se activo. gracias
pablesca
Casual Listener
490 Views
1 replies
2 likes