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Topics with Label: Refund subscription

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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 4666 Views
  • 23 replies
  • 2 likes
  • 4666 Views
  • 23 replies
  • 2 likes

Spotify Double Charge

Spotify/Hulu Premium | USA I had the 3 months for .99 cent deal that was supposed to end yesterday. It would then charge me $9.99 if I didn't do anything, BUT I did in fact change my Premium to Spotify/Hulu combo, for 12.99. I was charged for BOTH th...

  • Newbie
  • Spotify/Hulu Premium | USA    I had the 3 months for .99 cent deal that was supposed to end yesterday. It would then charge me $9.99 if I didn't do anything, BUT I did in fact change my P...
  • OneByBoo
  • Roadie
  • 1211 Views
  • 1 replies
  • 0 likes
  • Double Charge
    Refund subscription
    Spotify Premium
  • 1211 Views
  • 1 replies
  • 0 likes

Charged twice in one day even though I never got premium

I saw a deal on Spotify that offered 3 months of premium for €9.99 I proceeded with the offer until when I pressed purchase, it says you are not eligible for this offer. I then check my bank account later and shows that I have been charged €9.99 on t...

  • Newbie
  • I saw a deal on Spotify that offered 3 months of premium for €9.99 I proceeded with the offer until when I pressed purchase, it says you are not eligible for this offer. I then check my bank account ...
  • 263 Views
  • 0 replies
  • 0 likes
  • purchase error
    Refund subscription
  • 263 Views
  • 0 replies
  • 0 likes