Topics with Label: problem

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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • MafeG
  • Moderator
  • 46039 Views
  • 16 replies
  • 4 likes
  • 46039 Views
  • 16 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 28927 Views
  • 19 replies
  • 2 likes
  • 28927 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • pzimring
  • Visitor
  • 20289 Views
  • 6 replies
  • 1 likes
  • 20289 Views
  • 6 replies
  • 1 likes

Superuser Contribution My premium family subscription changed to free. Paid with klarna!

My premium family subscription changed to free. Paid with klarna! PlanPremiumCountryGermany Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhy changed my premium fa...

  • Casual Listener
  • My premium family subscription changed to free. Paid with klarna!   Plan Premium Country Germany   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS...
  • Mihail
  • Spotify Legend
  • 256 Views
  • 3 replies
  • 0 likes
  • problem
  • 256 Views
  • 3 replies
  • 0 likes

Superuser Contribution Why is spotify raising prices during a pandemic?

So Spotify literally signed a 100 MILLION dollar contract for JRE back in May, not even a year later they’re raising their subscription prices while their UI and algorithms are still garbage. Your company is worth 67 BILLION dollars. What’s the point...

  • Casual Listener
  • So Spotify literally signed a 100 MILLION dollar contract for JRE back in May, not even a year later they’re raising their subscription prices while their UI and algorithms are still garbage. Your co...
  • Mihail
  • Spotify Legend
  • 287 Views
  • 1 replies
  • 1 likes
  • announcement
    issue
    Issues
    joe rogan podcast
    JRE
    new releases
    Price increase
    Prices
    problem
    Subscriptions
    suggestion
    unfair
  • 287 Views
  • 1 replies
  • 1 likes

Superuser Contribution Subscription changed automatically to Family.

PlanChanged from Premium to Family Premium CountryBulgaria DeviceSamsung Galaxy A50 Operating System(iOS 10, Android Oreo, Windows 10) My Question or IssueI've been a Spotify user for 5 years with Premium subscription (4.99 EUR). Suddenly my subscrip...

  • Newbie
  • Plan Changed from Premium to Family Premium   Country Bulgaria   Device Samsung Galaxy A50   Operating System (iOS 10, Android Oreo, Windows 10)   My Question or ...
  • Jemi
  • Spotify Legend
  • 666 Views
  • 1 replies
  • 0 likes
  • Account
    family
    Payment
    Premium
    problem
    Subscription
  • 666 Views
  • 1 replies
  • 0 likes

Premium subscription ended before it is supposed to

I bought a one-year premium subscription in December of 2016. This means my premium subscription is supposed to end in December of 2017. However, according to my account information, my premium account expires tomorrow!!! (July I really need a soluti...

  • Newbie
  • I bought a one-year premium subscription in December of 2016. This means my premium subscription is supposed to end in December of 2017. However, according to my account information, my premium accou...
  • 238 Views
  • 0 replies
  • 0 likes
  • expiration
    Payment
    Premium
    problem
    wrong
    year
  • 238 Views
  • 0 replies
  • 0 likes