Announcements

Help Wizard

Step 1

NEXT STEP

Topics with Label: problem

Labels

Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Saraahhh111
  • Visitor
  • 1478 Views
  • 19 replies
  • 1 likes
  • 1478 Views
  • 19 replies
  • 1 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • RachelleRachelle
  • Casual Listener
  • 47413 Views
  • 20 replies
  • 3 likes
  • 47413 Views
  • 20 replies
  • 3 likes

Superuser Contribution My premium family subscription changed to free. Paid with klarna!

My premium family subscription changed to free. Paid with klarna! PlanPremiumCountryGermany Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhy changed my premium fa...

  • Casual Listener
  • My premium family subscription changed to free. Paid with klarna!   Plan Premium Country Germany   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS...
  • Vasil
  • Moderator
  • 569 Views
  • 5 replies
  • 0 likes
  • problem
  • 569 Views
  • 5 replies
  • 0 likes

Superuser Contribution Why is spotify raising prices during a pandemic?

So Spotify literally signed a 100 MILLION dollar contract for JRE back in May, not even a year later they’re raising their subscription prices while their UI and algorithms are still garbage. Your company is worth 67 BILLION dollars. What’s the point...

  • Casual Listener
  • So Spotify literally signed a 100 MILLION dollar contract for JRE back in May, not even a year later they’re raising their subscription prices while their UI and algorithms are still garbage. Your co...
  • Mihail
  • Spotify Legend
  • 473 Views
  • 1 replies
  • 1 likes
  • announcement
    Issues
    joe rogan podcast
    JRE
    Price increase
    Prices
    problem
    Subscriptions
    unfair
  • 473 Views
  • 1 replies
  • 1 likes

Superuser Contribution Subscription changed automatically to Family.

PlanChanged from Premium to Family Premium CountryBulgaria DeviceSamsung Galaxy A50 Operating System(iOS 10, Android Oreo, Windows 10) My Question or IssueI've been a Spotify user for 5 years with Premium subscription (4.99 EUR). Suddenly my subscrip...

  • Newbie
  • Plan Changed from Premium to Family Premium   Country Bulgaria   Device Samsung Galaxy A50   Operating System (iOS 10, Android Oreo, Windows 10)   My Question or ...
  • Jemi
  • Spotify Legend
  • 819 Views
  • 1 replies
  • 0 likes
  • Account
    Payment
    Premium
    problem
    Subscription
  • 819 Views
  • 1 replies
  • 0 likes

Premium subscription ended before it is supposed to

I bought a one-year premium subscription in December of 2016. This means my premium subscription is supposed to end in December of 2017. However, according to my account information, my premium account expires tomorrow!!! (July I really need a soluti...

  • Newbie
  • I bought a one-year premium subscription in December of 2016. This means my premium subscription is supposed to end in December of 2017. However, according to my account information, my premium accou...
  • 341 Views
  • 0 replies
  • 0 likes
  • expiration
    Payment
    Premium
    problem
    year
  • 341 Views
  • 0 replies
  • 0 likes