Announcements

Help Wizard

Step 1

NEXT STEP

Topics with Label: problem

Labels

Forum Posts

Re-Initiate Premium Mini

Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...

Casual Listener

DLMOC

Visitor

72083 Views

19 replies

97 likes

  • 72083 Views
  • 19 replies
  • 97 likes

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

135552 Views

69 replies

10 likes

Premium for Family
  • 135552 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

75449 Views

89 replies

4 likes

  • 75449 Views
  • 89 replies
  • 4 likes

Superuser Contribution My premium family subscription changed to free. Paid with klarna!

My premium family subscription changed to free. Paid with klarna! PlanPremiumCountryGermany Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhy changed my premium fa...

Casual Listener

My premium family subscription changed to free. Paid with klarna!   Plan Premium Country Germany   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS...

Vasil

Moderator

896 Views

5 replies

0 likes

problem
  • 896 Views
  • 5 replies
  • 0 likes

Superuser Contribution Why is spotify raising prices during a pandemic?

So Spotify literally signed a 100 MILLION dollar contract for JRE back in May, not even a year later they’re raising their subscription prices while their UI and algorithms are still garbage. Your company is worth 67 BILLION dollars. What’s the point...

Casual Listener

So Spotify literally signed a 100 MILLION dollar contract for JRE back in May, not even a year later they’re raising their subscription prices while their UI and algorithms are still garbage. Your co...

Mihail

Spotify Legend

769 Views

1 replies

1 likes

announcement
Issues
joe rogan podcast
JRE
Price increase
Prices
problem
Subscriptions
unfair
  • 769 Views
  • 1 replies
  • 1 likes

Superuser Contribution Subscription changed automatically to Family.

PlanChanged from Premium to Family Premium CountryBulgaria DeviceSamsung Galaxy A50 Operating System(iOS 10, Android Oreo, Windows 10) My Question or IssueI've been a Spotify user for 5 years with Premium subscription (4.99 EUR). Suddenly my subscrip...

Newbie

Plan Changed from Premium to Family Premium   Country Bulgaria   Device Samsung Galaxy A50   Operating System (iOS 10, Android Oreo, Windows 10)   My Question or ...

Jemi

Spotify Legend

1032 Views

1 replies

0 likes

Account
Payment
Premium
problem
Subscription
  • 1032 Views
  • 1 replies
  • 0 likes

Premium subscription ended before it is supposed to

I bought a one-year premium subscription in December of 2016. This means my premium subscription is supposed to end in December of 2017. However, according to my account information, my premium account expires tomorrow!!! (July I really need a soluti...

Newbie

I bought a one-year premium subscription in December of 2016. This means my premium subscription is supposed to end in December of 2017. However, according to my account information, my premium accou...

480 Views

0 replies

0 likes

expiration
Payment
Premium
problem
year
  • 480 Views
  • 0 replies
  • 0 likes