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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • Jeremy
  • Moderator
  • 52430 Views
  • 23 replies
  • 4 likes
  • 52430 Views
  • 23 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 32857 Views
  • 19 replies
  • 2 likes
  • 32857 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Alex
  • Moderator
  • 22135 Views
  • 8 replies
  • 1 likes
  • 22135 Views
  • 8 replies
  • 1 likes

Superuser Contribution This card doesn't allow monthly billing. Error when paying with Master Credit card

PlanFree/PremiumCountryIndiaDeviceiPhone Xs, HP ProbookOperating SystemiOS 14.5.1 Windows 10 My Question or IssueI am trying to renew my Premium family subscription using a Master Credit card from HDFC bank. After I provide all details and OTP for th...

  • Newbie
  • Plan Free/Premium Country India Device iPhone Xs, HP Probook Operating System iOS 14.5.1 Windows 10   My Question or Issue I am trying to renew my Premium family subscription using a M...
  • Eni
  • Moderator
  • 507 Views
  • 1 replies
  • 0 likes
  • Credit Card
    failed payment
    master card
    Payment
    Premium
    Subscription
  • 507 Views
  • 1 replies
  • 0 likes

[RO] Raiffeisen master card does not work

I'm trying to use a Raiffeisen Master Card for a subscription in Romania. I complete my card charging data and when I press the "START TRIAL" button I get:Payment failed. Try again, or use a different payment method. Get helpNone of the information f...

  • Casual Listener
  • I'm trying to use a Raiffeisen Master Card for a subscription in Romania. I complete my card charging data and when I press the "START TRIAL" button I get: Payment failed. Try again, or use a diffe...
  • savelugi
  • Casual Listener
  • 3162 Views
  • 34 replies
  • 7 likes
  • master card
    raiffeisen
    romania
  • 3162 Views
  • 34 replies
  • 7 likes